Desktop Support Specialist in Dallas, Texas

3 days ago


Dallas, Texas, United States Desktop & Depot Support Full time
Job Opportunity

We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Dallas, Grand Prairie, or Richardson, Texas.

Key Responsibilities:

  • Provide workstation software break-fix support
  • Perform IMAC tasks, including PC installs, moves, adds, and changes
  • Load images and manage assets
  • Support printer operations and client center (tech bar) activities
  • Update IT service management systems
  • Perform other client support duties as needed to maintain workstation operations and customer satisfaction

Requirements:

  • Previous experience in desktop support is desired, but training will be provided for entry-level new hires
  • Knowledge of PC imaging and experience with change management and incident management
  • Proficiency in using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in inventory control

What We Offer:

  • A virtue-centered team environment
  • Ongoing learning and development opportunities
  • A wide range of benefits for eligible employees

About Us:

Desktop & Depot Support is a hybrid cloud and managed services consulting firm. We take pride in taking care of our employees and providing them with opportunities for growth and development.



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