Patient Access Representative

7 days ago


Bangor, Maine, United States Ensemble Health Partners Full time
Job Title: Patient Access Specialist

Ensemble Health Partners is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will be responsible for performing admitting duties for all patients admitted for services at the hospital. This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Assign accurate MRNs and complete medical necessity/compliance checks
  • Provide proper patient instructions and collect insurance information
  • Receive and process physician orders and utilize an overlay tool
  • Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls
  • Adhere to policies and provide excellent customer service
Requirements:
  • 1+ years of customer service experience
  • High School Diploma/GED required
  • CRCR certification required within 6 months of hire (company-paid)
What We Offer:
  • A comprehensive benefits package
  • Opportunities for professional growth and development
  • A collaborative and supportive work environment


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