Patient Access Coordinator

1 day ago


Bangor, Maine, United States Ensemble Health Partners Full time
Job Title: Patient Access Specialist

Ensemble Health Partners is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient admission process for patients at St. Joseph Hospital in Bangor, ME.

Key Responsibilities:
  • Assign accurate Medical Record Numbers (MRNs) and complete medical necessity/compliance checks
  • Provide proper patient instructions and collect insurance information
  • Process physician orders and utilize an overlay tool to ensure accurate and timely processing
  • Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls
  • Adhere to policies and provide excellent customer service with compassion and empathy
  • Meet point of service goals and conduct quality audits to ensure accuracy and timeliness
  • Pre-register patient accounts prior to visits and collect point of service collections and past due balances
  • Explain general consent for treatment forms and obtain necessary signatures and witness's name
  • Review eligibility responses in insurance verification systems and select applicable insurance plan codes
Requirements:
  • 1+ years of customer service experience
  • High School Diploma/GED required
  • Certified Revenue Cycle Representative (CRCR) certification required within 6 months of hire
What We Offer:
  • Bonus incentives
  • Paid certifications
  • Tuition reimbursement
  • Comprehensive benefits package
  • Career advancement opportunities

Ensemble Health Partners is an equal employment opportunity employer and provides reasonable accommodations to qualified individuals with disabilities. We are committed to creating a diverse and inclusive work environment that values and respects all employees.



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