Patient Service Representative
4 days ago
We are seeking a highly skilled Patient Service Representative to join our team at Covenant Health (Tennessee). As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office setting.
Key Responsibilities- Provide excellent customer service to patients, visitors, and guests, ensuring a positive experience in our facilities.
- Perform a variety of administrative tasks, including filing, answering phones, patient registration, and scheduling appointments.
- Process payments, post charges, and maintain accurate medical records.
- Assist physicians and other personnel in all departments as needed, providing support with transcription, coding, and other tasks.
- Protect confidential patient information in accordance with hospital and departmental protocol, HIPAA requirements, and the highest level of ethical standards.
- Experience working in a medical office setting, with knowledge of ICD-9 & CPT coding, medical records processing, and third-party payer requirements.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
Covenant Health is a Catholic health ministry dedicated to providing healing and care for the whole person. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Our Core Values include Compassion, Integrity, Collaboration, and Excellence. We are committed to promoting justice and ethical behavior, and responsibly stewarding our human, financial, and environmental resources.
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