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Patient Service Representative
2 months ago
We are seeking a compassionate and skilled Patient Service Representative to join our team at Providence Community Health Centers. As a key member of our front office staff, you will be responsible for providing high-quality customer service to our patients, families, and guardians.
Key Responsibilities:- Provide exceptional customer service to patients, families, and guardians
- Act as the first point of contact for patient care and scheduling
- Liaise between patients and clinical teams to ensure clear, accurate, and timely communication
- Complete patient registration and demographic updates
- Collect and process patient payments and financial information
- Schedule appointments and manage patient flow
- Collaborate with administrative and clinical teams to improve patient experience
- High school diploma or equivalent
- Completion of Medical Terminology course preferred
- Two years of experience in a medical office setting preferred
- Strong customer service skills and ability to work in a fast-paced environment
Providence Community Health Centers is a nationally recognized non-profit organization dedicated to providing high-quality, patient-centered care to our community. We offer a competitive compensation package, generous benefits, and a collegial professional atmosphere.
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