Client Care Representative

2 weeks ago


Rancho Cucamonga, California, United States Cut N Dry Restoration Full time
About Cut N Dry Restoration

Cut N Dry Restoration is a reputable company dedicated to providing exceptional service to homeowners in the Rancho Cucamonga area. We're committed to delivering high-quality restoration services that meet the highest standards of excellence.

Job Title: Client Care Representative

We're seeking a highly skilled and customer-focused Client Care Representative to join our team. As a key member of our office staff, you'll be responsible for providing exceptional customer service, communicating effectively with clients, and ensuring seamless operations.

Key Responsibilities:
  • Provide top-notch customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Communicate effectively with clients, technicians, and other stakeholders to ensure seamless operations and customer satisfaction.
  • Update client information, confirm appointments, and dispatch technicians as needed.
  • Maximize technician time and mileage while ensuring customer satisfaction.
  • Follow up with clients after services have been performed to ensure their needs are met.
Requirements:
  • High School Diploma or equivalent.
  • 2+ years of experience in customer service, collections, and account management.
  • Willingness to work weekends.
What We Offer:
  • Competitive pay up to $23 per hour.
  • Medical, dental, vision, and life insurance.
  • A 401(k) plan.
  • Competitive bonus incentives.

If you're a passionate and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Cut N Dry Restoration.



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