Client Care Representative
4 weeks ago
Cut N Dry Restoration is a reputable company dedicated to providing exceptional service to homeowners in the Rancho Cucamonga area. We're committed to delivering high-quality restoration services that meet the highest standards of excellence.
Job Title: Client Care RepresentativeWe're seeking a highly skilled and customer-focused Client Care Representative to join our team. As a key member of our office staff, you'll be responsible for providing exceptional customer service, communicating effectively with clients, and ensuring seamless operations.
Key Responsibilities:- Provide top-notch customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
- Communicate effectively with clients, technicians, and other stakeholders to ensure seamless operations and customer satisfaction.
- Update client information, confirm appointments, and dispatch technicians as needed.
- Maximize technician time and mileage while ensuring customer satisfaction.
- Follow up with clients after services have been performed to ensure their needs are met.
- High School Diploma or equivalent.
- 2+ years of experience in customer service, collections, and account management.
- Willingness to work weekends.
- Competitive pay up to $23 per hour.
- Medical, dental, vision, and life insurance.
- A 401(k) plan.
- Competitive bonus incentives.
If you're a passionate and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Cut N Dry Restoration.
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