Customer Service Insurance Representative

4 weeks ago


Rancho Cucamonga, California, United States Dickerson Insurance Agency-Farmers Insurance Full time
Job Description

We are seeking a highly skilled Customer Service Insurance Representative to join our team at Dickerson Insurance Agency-Farmers Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and prospects, processing policy change requests, and maintaining knowledge of our products.

Responsibilities

  • Develop insurance quotes and present options to clients and prospects.
  • Process customer policy change requests.
  • Return all phone messages promptly.
  • Schedule appointments for sales staff to meet prospective customers.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Requirements

  • A Property & Casualty insurance license is required.
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Must have ability to multi-task.
  • Strong communication and negotiation skills.

Benefits

  • Hourly Base Salary + Commission + Bonus Opportunities
  • Health Insurance
  • Career Growth Opportunities
  • Evenings Off
  • Hands on Training


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