Customer Service Representative
3 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Remet Corporation. The successful candidate will be responsible for providing timely and accurate service to all customers, processing orders, logistics, and delivery, as well as maintaining all necessary documentation.
Key Responsibilities
- Manage and process customer requirements to ensure timely and accurate product delivery with proper documentation.
- Administer sales policies to generate accurate invoices for products and services in a timely manner.
- Develop and maintain detailed customer information in our ERP system, including order contracts and special shipping instructions.
- Develop and maintain files in the customer service department, including SDS, Certificates of Analysis, POs, and invoices.
- Distribute documents to customers as required and requested to ensure accuracy and compliance.
- Maintain and update pricing schedules and files in our ERP system to ensure proper pricing of customer orders and invoices.
- Comprehend pricing, shipping, and payment policies and explain them to customers as necessary.
- Handle and manage Export orders and be familiar with domestic and international trade requirements.
- Respond to customer questions, inquiries, and problems in a timely manner to ensure prompt resolution and complete customer satisfaction.
- Provide assistance in monitoring and stocking inventory at established warehouses and consignment accounts to meet customer needs.
- Recommend and initiate solutions and procedures to improve job performance.
- Provide assistance and/or departmental coverage as required to ensure uninterrupted levels of service to customers.
Requirements
This position requires a minimum of a High School Diploma or GED equivalent, though an Associate degree in a Business or Communications related field or a Bachelor's Degree in a Business or Communications related field is strongly preferred. A minimum of 2 years in a Customer Service or Supply Chain role is required.
The incumbent must possess strong interpersonal skills and excellent communication skills to interface with customers and diverse internal departments. Excellent computer skills and fundamentals of programs such as general ERP database knowledge, Microsoft Excel, Word, and Teams are also required.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Schedule
- 8 hour shift
- Monday to Friday
Work Location
In person
-
Customer Service Representative
3 weeks ago
Utica, New York, United States Hannaford Supermarkets Full timeHannaford Supermarkets is committed to providing exceptional customer service and a positive shopping experience. As a Customer Service Representative, you will play a key role in achieving this goal.Key Responsibilities:Provide prompt and courteous service to all customers.Process transactions accurately and efficiently, including cash, checks, and...
-
Customer Service Representative
4 weeks ago
Utica, New York, United States Community Financial System, Inc. Full timeCustomer Service Representative - Retirement PlansWe are seeking a highly skilled Customer Service Representative to join our team in providing exceptional service to our clients and their participants. As a key member of our customer service team, you will be responsible for responding to inquiries and resolving issues related to retirement plans and...
-
Customer Service Representative
4 weeks ago
Utica, New York, United States Orkin Full timeCustomer Service SpecialistOverview:We are seeking a highly skilled Customer Service Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Responsibilities:Answer incoming calls and...
-
Customer Service Representative
4 weeks ago
Utica, New York, United States Scott Grates - State Farm Agent Full timeJob OverviewScott Grates State Farm Agent is seeking a motivated and customer-focused professional to join their team as a State Farm Agent Team Member. As a key member of the team, you will be responsible for building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance.Key...
-
Customer Service Representative
3 weeks ago
Utica, New York, United States Wingstop Full timeKey Responsibilities:• Deliver exceptional customer service by greeting guests, answering phone calls, and taking orders.• Provide a positive and genuine experience for all guests by interacting with them in a friendly and courteous manner.• Work as part of a team to ensure seamless service delivery and maintain a clean and welcoming environment.About...
-
Customer Service Ambassador
4 weeks ago
Utica, New York, United States Family Dollar Full timeAs a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also be expected to answer questions about the store and its products, providing a...
-
Customer Service Lead
4 weeks ago
Utica, New York, United States Bass Pro Inc Full timeJob Summary: We are seeking a highly motivated and experienced Customer Service Lead to join our team at Bass Pro Shops. As a Customer Service Lead, you will be responsible for providing exceptional customer service, leading a team of sales associates, and ensuring a positive shopping experience for all customers. Key Responsibilities: Provide daily...
-
Customer Service Supervisor
1 month ago
Utica, New York, United States Bass Pro Shops Full timeLead Customer Service Team at Bass Pro ShopsAs a Customer Service Lead at Bass Pro Shops, you will be responsible for:Key Responsibilities:Supporting the achievement of departmental sales, gross margin, inventory shrinkage, and payroll goalsProviding daily direction to associates within the departmentPreparing to-do and task listsExecuting all merchandising...
-
Customer Service Representative
4 weeks ago
Utica, New York, United States Scott Grates - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review process to educate customers about insurance options.Key...
-
Customer Service Representative
4 weeks ago
Utica, New York, United States Scott Grates - State Farm Agent Full timeBenefits:~401(k) matching ~ Competitive salary ~ Dental insurance ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~ Training & developmentPosition OverviewAre you customer-focused and enjoy working with the public? If so, working for a State Farm independent contractor agent may be the career for you. State Farm agents market only State Farm...
-
Client Service Representative
4 weeks ago
Utica, New York, United States Jackson Hewitt - 3313 Full timeAbout the Role:We are seeking a skilled Client Service Associate to join our team at Jackson Hewitt - 3313. As a Client Service Associate, you will be the friendly face for our clients, ensuring exceptional experiences and providing essential support.Key Responsibilities:Actively engage with clients, confirm appointments, and follow up with past and...
-
Front Desk Guest Services Representative
3 weeks ago
Utica, New York, United States Comfort Inn of Utica Full timeJob Title: Front Desk Guest Services RepresentativeComfort Inn of Utica is seeking a positive and service-oriented Guest Services/Hotel Front Desk Agent to join our award-winning team. The ideal candidate will have a friendly and welcoming attitude, be a team player, and possess excellent problem-solving skills.Key Responsibilities:Check-in guests, ensuring...
-
Customer Service Associate/Loader
4 weeks ago
Utica, New York, United States Lowe's Full timeJob Summary:Lowe's is seeking a Customer Service Associate/Loader to assist customers and staff with loading merchandise into vehicles. The ideal candidate will have excellent communication skills, be able to lift 25 pounds, and be available to work a variety of shifts, including mornings, afternoons, and evenings.Key Responsibilities:Load merchandise into...
-
Custodial Services Representative
4 weeks ago
Utica, New York, United States Prestige Maintenance USA Full timeCustodian Job DescriptionAbout the RolePrestige Maintenance USA is seeking a highly skilled and detail-oriented Custodian to join our team. As a Custodian, you will be responsible for maintaining the cleanliness and organization of our facilities, ensuring a safe and healthy environment for our employees and customers.Key ResponsibilitiesPerform general...
-
Sales Development Representative
4 weeks ago
Utica, New York, United States MANDIA INT'L TRADING CORP Full timeJob Title: Ingredient Sales RepresentativeMANDIA INT'L TRADING CORP is seeking a highly motivated and results-driven Ingredient Sales Representative to join our team. As a key member of our sales team, you will be responsible for identifying and engaging new customer accounts, coordinating RFP/RFQ responses, and assisting with weekly pricing.Key...
-
Food Service Delivery Driver
4 weeks ago
Utica, New York, United States Palmer Food Service Full timeJob Summary:We are seeking a skilled CDL A Delivery Driver to join our team at Palmer Food Services. As a Delivery Driver, you will be responsible for delivering products to local customers, including bars, restaurants, casinos, and schools.Key Responsibilities:Ensure timely and precise delivery of products to customers.Verify delivery contents against...
-
Dairy Industry Sales Representative
4 weeks ago
Utica, New York, United States OPUS International, Inc. Full timeJob Title: Dairy Industry Sales RepresentativeOPUS International, Inc. is seeking a highly motivated and well-connected Dairy Industry Sales Representative to expand our presence in the food industry, with a focus on the dairy sector.This is a commission-only role, offering a competitive 20% commission on realized revenue. Our Online Analyzers range from...
-
Medical Sales Representative
3 weeks ago
Utica, New York, United States Canon USA & Affiliates Full timeJob SummaryWe are seeking a highly motivated and experienced Sales Professional to join our team as a Medical Sales Representative. The successful candidate will be responsible for selling Canon Medical's solutions within a defined sales territory and will be supported by sales specialists, customer service, and customer applications.Key...
-
Fishing Sales Representative
1 month ago
Utica, New York, United States Cabela's Full timeFishing Sales Outfitter Job SummaryWe are seeking a highly motivated and customer-focused Fishing Sales Outfitter to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth in the fishing department.Key Responsibilities:Provide outstanding customer...
-
Dietary Service Coordinator
4 weeks ago
Utica, New York, United States Sodus Rehab & Nursing Center Full timeDiet Technician Job DescriptionAt Sodus Rehab & Nursing Center, we are seeking a skilled Diet Technician to join our team. The successful candidate will be responsible for coordinating dietary services with other departments, meeting with dietary staff to identify and correct problem areas, and assisting in planning and implementing department goals and...