Guest Room Cleaner

2 weeks ago


Charlottesville, Virginia, United States Donohoe Companies Full time
Position Overview:
As a key member of our hospitality team, you will play a vital role in ensuring the cleanliness and presentation of guest accommodations.

Key Responsibilities:
  • Thoroughly clean and prepare assigned rooms/suites, adhering to established quality standards. This includes tasks such as making beds, sanitizing bathrooms, vacuuming, dusting, and arranging furnishings.
  • Restock essential items in guest rooms, including toiletries, paper products, and towels.
  • Maintain cleanliness in public areas, including entryways and hallways.
  • Organize and replenish housekeeping carts daily to ensure efficiency.
  • Manage key control responsibly for issued keys and those left by guests.
  • Handle lost and found items by delivering them to the designated office for proper logging and storage.
  • Promptly report any unusual occurrences in guest rooms to the Executive Housekeeper.
  • Assist guests with laundry and dry-cleaning requests.
  • Accommodate special requests from guests to enhance their stay.
  • Ensure the confidentiality and security of guest accommodations.
  • Keep linen closets and supply areas orderly and well-maintained.
  • Address maintenance issues and respond to guest inquiries or complaints.

Additional Duties:
  • Comply with all operational policies and procedures set forth by the organization, including those outlined in the employee handbook.
  • Be prepared to work flexible hours, including shifts that may differ from your usual schedule, to meet the demands of the business.

Required Skills:
  • Ability to remain on your feet for extended periods.
  • Capability to lift, carry, and bend throughout the duration of your shift.
  • Strong ability to work independently and efficiently.

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