Room Attendant
3 days ago
Job Summary:
The Boar's Head Resort is seeking a highly skilled and detail-oriented Room Attendant to join our Operations team. As a Room Attendant, you will play a critical role in ensuring that all guest rooms and areas are cleaned and set according to our high standards.
Key Responsibilities:
- Cleaning and Resetting Guest Rooms: Clean and reset all vacant guest rooms following each day's schedule board, including washing linens, making beds, dusting furniture, mopping floors, cleaning bathrooms, restocking amenities, and trash disposal.
- Double Checking Rooms: Double check the rooms utilizing a list of standards for all rooms reset to ensure that all rooms meet our high standards.
- Guest Safety and Confidentiality: Ensure the safety of all guests' private and confidential information and personal items.
- Reporting Issues: Report any faulty utilities or damage to rooms to the supervisor and maintenance facility.
- Cleaning Guest Areas: Clean guest areas, banquet rooms, hallways, lobbies, etc. as needed.
- Additional Duties: Contribute to overall resort team goals by completing additional duties as assigned.
Requirements:
- Ability to Work Independently and as Part of a Team: Ability to work independently and as part of a team to achieve daily room resetting goals.
- Rotational Shifts: Ability to work 5-7 days per week, in rotational shifts, including weekends and holidays as needed.
- Cleaning Capacity: Ability to clean up to 16 guest rooms per day.
- Attention to Detail: Proven ability to perform job functions with attention to detail, speed, and accuracy.
- Prioritization and Organization: Prioritize and organize tasks to meet deadlines and ensure that all rooms are cleaned and reset to our high standards.
- Guest Service: Understand guests' service needs and solve them proactively.
- Previous Experience: Previous experience in Housekeeping, preferably at a Forbes-rated or AAA 4 Diamond property is desirable.
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