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Front Desk Coordinator

2 months ago

Hattiesburg, Mississippi, United States Paul Henderson Full time
{"title": "Receptionist Role at Paul Henderson", "description": "Job Overview

We are seeking a skilled Receptionist to join our front desk team at Paul Henderson. As the first point of contact for customers, you will provide exceptional customer support and redirect phone calls to the respective departments. Your role will involve maintaining a logbook, arranging meetings, managing visitors, and keeping records of mail and phone calls received.

Responsibilities
  • Greeting Customers: Greet customers with a pleasant attitude and respond to their queries efficiently.
  • Meeting Management: Manage meetings and maintain a list of attendees.
  • Mail and Phone Call Management: Organize mail and dispatch it to the respective departments, and receive calls and forward them to the relevant employee or department.
  • Information Provision: Provide relevant information to customers who visit or call.
  • Query Handling: Handle customer queries and maintain their records.
  • Follow-up: Follow up with customers to ensure their issues are resolved.
  • Clerical Tasks: Perform various clerical tasks such as faxing, mailing, and making phone calls.
  • Inventory Management: Maintain an inventory of office materials such as stationery, papers, and files.
Requirements
  • Education: Bachelor's degree in any discipline.
  • Experience: 2 years of experience as a Customer Service Representative or relevant position.
  • Communication Skills: Excellent verbal and non-verbal communication skills.
  • Technical Skills: Proficient in Microsoft Office.
  • Personality: Pleasant personality.
  • Time Management: Excellent time management and organizational skills.
", "requirements": "
  • Bachelor's degree in any discipline.
  • 2 years of working as a Customer Service Representative or relevant position.
  • Excellent verbal and non-verbal communication skills.
  • Proficient in Microsoft Office.
  • Pleasant personality.
  • Excellent time management and organizational skills.
", "company": "Paul Henderson"}