Medical Office Coordinator
2 months ago
Job Summary:
Centra Health is seeking a highly skilled Medical Office Associate to join our team. As a Medical Office Associate, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities:
- Front Desk Operations: Greet patients, answer phone calls, and direct visitors to the appropriate department or staff member.
- Registration and Scheduling: Assist patients with registration, scheduling appointments, and verifying insurance eligibility.
- Medical Records and Billing: Maintain accurate and up-to-date medical records, process patient charges, and handle billing and insurance-related tasks.
- Customer Service: Provide exceptional customer service to patients, families, and healthcare staff, responding to their needs and concerns in a timely and professional manner.
- Administrative Support: Perform various administrative tasks, such as data entry, filing, and other duties as assigned.
Requirements:
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in a medical office setting, preferably with knowledge of medical terminology, business practices, and computer software.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer software and office equipment.
Preferred Qualifications:
- Medical Terminology: Knowledge of medical terminology and coding systems.
- Electronic Health Records: Experience with electronic health records and medical software.
- Business Practices: Familiarity with business practices, including customer service, marketing, and sales.
Centra Health Values:
- Compassion: Demonstrates empathy and compassion towards patients, families, and healthcare staff.
- Integrity: Maintains confidentiality and adheres to professional standards and ethics.
- Teamwork: Collaborates with healthcare staff to provide exceptional patient care and achieve departmental goals.
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