Customer Service Representative

6 days ago


Hattiesburg, Mississippi, United States Belk Full time

Job Summary:

The Salon Retail Coordinator is a key member of the Belk team, responsible for the operation and functional management of the front desk. This position reports to the Salon Manager and is a nonexempt role.

Key Responsibilities:

• Suggesting retail products to all clients, upselling/suggesting larger quantities, promotions and additional services.

• Ability to cross-sell services to other areas of the salon.

• Responding professionally to customer service issues and promptly addressing complaints.

• Exhibiting good communication skills when dealing with a difficult or corrective service situation.

• Overcoming booking mistakes or corrective work.

• Ensuring that refunds and re-do's are handled in a professional and friendly manner.

• Ongoing personal continuing education on products, services, and current issues relating to the industry.

• Promoting business outside of the salon.

• Adjusting schedule to meet client needs.

Telephone/Reception Responsibilities:

• Acknowledging the client within sixty seconds of client's entering into the salon.

• Answering telephone within three rings, with a smile, stating name and salon location.

• Listening for a reply before placing the client on hold.

• Efficiently handles scheduling, canceling, and re-scheduling of client appointments.

• Handling POS transactions timely and efficiently.

• Emphasizing pre-bookings during client check-out.

Salon and Personal Presentation Responsibilities:

• Ensuring that the reception area and salon meet and exceed State Board Regulations.

• Maintain a clean and organized reception area.

• Effectively organizing time and resources to meet sales goals.

• Communication with Salon Management regarding issues and needs.

• Meeting salon guidelines for attendance and tardiness.

• Maintaining an updated professional appearance and meets the salon dress code.

Requirements:

• GED or High School diploma

• Proficient in computer-based business-related computer software.

• Ability to handle money, count and make change.

• Customer Service or Cosmetic industry preferred.

Physical Demands:

• Ability to use computer keyboard, standard telephone and other related business equipment.

• Ability to work with chemicals and chemical compounds.

• Ability to stand for up to 8-hour shifts.

• Ability to lift up to 25 pounds.



  • Hattiesburg, Mississippi, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza company in the world, committed to providing excellent customer service and quality products.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a CSR, you will be the first point of contact for our customers, providing a positive...


  • Hattiesburg, Mississippi, United States National Seating & Mobility Full time

    About National Seating & MobilityWe are a leading provider of mobility solutions, dedicated to empowering individuals with disabilities to live independently. Our team is passionate about delivering exceptional care and support to our clients, and we are seeking a skilled Customer Service Representative to join our team.Job SummaryWe are looking for a highly...


  • Hattiesburg, Mississippi, United States Domino's Franchise Full time

    **Job Summary**Domino's Franchise is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and upholding the Domino's brand image.**Key...


  • Hattiesburg, Mississippi, United States onlinewelcomekit Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at onlinewelcomekit. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their issues, and ensuring their satisfaction.Key ResponsibilitiesRespond to customer...


  • Hattiesburg, Mississippi, United States T.J. Maxx Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at T.J. Maxx. As a Loss Prevention Customer Service Associate, you will be responsible for providing exceptional service to internal and external customers, engaging with customers to create a positive shopping environment, and observing proper...


  • Hattiesburg, Mississippi, United States Sunbelt Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sunbelt Federal Credit Union. As a key member of our operations team, you will be responsible for providing exceptional member service, handling a variety of financial transactions, and promoting our products and services.Key...


  • Hattiesburg, Mississippi, United States Chicken Salad Chick Full time

    Job SummaryWe are seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative at Chicken Salad Chick. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and safe environment, and working collaboratively with our team to achieve our goals.Key...


  • Hattiesburg, Mississippi, United States Chicken Salad Chick Full time

    Job Overview:At Chicken Salad Chick, we're seeking a motivated and enthusiastic individual to join our restaurant staff as a Customer Service Representative. As a key member of our team, you'll have the opportunity to work in a fast-paced environment and develop valuable skills for your future career.Key Responsibilities:Provide exceptional customer service...


  • Hattiesburg, Mississippi, United States U-Haul Full time

    Job Summary:U-Haul is seeking a Storage Customer Service Representative to join our team. As a Storage Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.Key Responsibilities:Support the site manager with facility operations, including maintaining a clean and...


  • Hattiesburg, Mississippi, United States MAXIMUS Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at MAXIMUS. As a key member of our customer service center, you will play a vital role in providing exceptional support to our clients, ensuring their needs are met with professionalism and empathy.Key ResponsibilitiesProvide timely and accurate...


  • Hattiesburg, Mississippi, United States GP Mobile Full time

    About GP MobileGP Mobile is a leading authorized T-Mobile retailer with a strong presence in the US market. We are committed to providing exceptional customer service and offering a wide range of T-Mobile services and products.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Wireless Sales Associate. As a key...


  • Hattiesburg, Mississippi, United States Crimson Technologies Full time

    We are a leading technology company, Crimson Technologies, dedicated to delivering innovative solutions to our customers. As a Customer Advisor, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:We inspire our customers with our service and have conversations in our customer center and over the...


  • Hattiesburg, Mississippi, United States Zips Car Wash Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers leave our facilities with a smile.Key ResponsibilitiesCustomer Engagement:...


  • Hattiesburg, Mississippi, United States Zips Car Wash Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers leave our facilities with a smile.Key ResponsibilitiesCustomer Engagement:...


  • Hattiesburg, Mississippi, United States Buffalo Wild Wings Full time

    Legendary Guest ExperiencesWe're seeking a talented Cashier to join our team at Buffalo Wild Wings. As a key member of our Sports Bar, you'll be responsible for creating unforgettable experiences for our guests.Key Responsibilities:Welcome guests warmly and make personalized connectionsManage the takeout process with exceptional time management and attention...


  • Hattiesburg, Mississippi, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...


  • Hattiesburg, Mississippi, United States Crunch Fitness - South MS Full time

    Job Opportunity at Crunch Fitness - South MSCrunch Fitness - South MS is seeking a highly motivated and customer-focused Member Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and engaging experience at our fitness...


  • Hattiesburg, Mississippi, United States Horizon Innovations Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at Horizon Innovations. As a Sales Representative, you will be responsible for selling tobacco products, smoking accessories, and additional items to our customers.Key ResponsibilitiesSales and Customer Service: Provide excellent customer service and sell...


  • Hattiesburg, Mississippi, United States Regional Management Corp. Full time

    Are you prepared to elevate your professional journey? Regional Management Corp. is dedicated to making a positive difference in the financial lives of our clients.With over 35 years of experience, our team members are committed to assisting customers through their financial challenges. They find joy in delivering solutions and providing support to both our...


  • Hattiesburg, Mississippi, United States Forrest Health Full time

    Job Summary:As a key member of the Forrest Health team, the Customer Relations Specialist plays a vital role in ensuring a seamless applicant intake and reception process for Human Resources. This position partners closely with the HR Specialist and serves as a backup, providing exceptional support and service to our customers.Key Responsibilities:Coordinate...