Patient Service Coordinator III
4 weeks ago
Massachusetts General Hospital is seeking a skilled Patient Service Coordinator to join the MGH Outpatient Physical Therapy Team. As a key member of the team, you will be responsible for providing exceptional patient service, processing co-pays, and managing schedules to ensure a smooth and efficient therapy practice.
The ideal candidate will have a flexible and upbeat personality, with strong communication skills and the ability to interact with diverse groups of patients and therapists. Proficiency in Microsoft Office applications and experience with EPIC are preferred.
Responsibilities will include greeting patients, making future appointments, and ensuring that the physical and occupational therapists' schedules are full. You will also be responsible for managing multiple tasks at once, using good judgment to solve problems creatively and recognizing the value of your role in positive patient and staff experiences.
If you are a team player with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide exceptional patient service and support
- Process co-pays and manage schedules
- Make future appointments and ensure therapist schedules are full
- Manage multiple tasks at once and use good judgment to solve problems
- Recognize the value of your role in positive patient and staff experiences
Requirements:
- High school diploma required
- Attention to detail and ability to multi-task
- Flexible and upbeat personality with strong communication skills
- Strong customer service orientation and ability to interact with diverse groups
- Proficiency in Microsoft Office applications and experience with EPIC preferred
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Patient Service Coordinator III
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Étreux, Hauts-de-France, United States Massachusetts General Hospital Full timeJob Title: Patient Service Coordinator IIIJob Summary: We are seeking a highly skilled Patient Service Coordinator III to join our MGH Outpatient Physical Therapy Team at the Boston Main Campus location. As a Patient Service Coordinator III, you will be responsible for greeting patients, processing co-pays, and exceptional schedule management for a dynamic...
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