Patient Services Coordinator II

4 weeks ago


Étreux, Hauts-de-France, United States Massachusetts General Hospital Full time
Patient Services Coordinator II - Pulmonary Associates Job Description

The Division of Pulmonary and Critical Care Medicine at Massachusetts General Hospital provides comprehensive care for a wide range of respiratory conditions and diseases. We strive to deliver the highest quality care to our patients and their families in a respectful, efficient, and safe environment.

We are seeking a competent and professional Patient Services Coordinator II to provide administrative support to our high-volume ambulatory care setting. The successful candidate will serve as the primary interface between patients and providers, working independently to identify and resolve administrative challenges as they arise.

Key Responsibilities:

  • Provide exceptional customer service to patients and staff
  • Manage multiple tasks and prioritize effectively
  • Schedule patient appointments, diagnostic testing, and referrals
  • Work with managed care plans and insurance issues
  • Maintain confidentiality and privacy of patient information

Requirements:

  • High School graduation required
  • Minimum of 3 years secretarial experience in a medical or healthcare setting
  • Excellent organizational and communication skills
  • Ability to work independently and as part of a team

Massachusetts General Hospital is an Equal Opportunity Employer. We value diversity and inclusion in the workplace and encourage applications from protected veterans and individuals with disabilities.



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