Golf Retail Specialist

2 weeks ago


Hartford, Wisconsin, United States Erin Hills Full time

Job Overview

The Golf Shop Sales Representative plays a vital role in delivering exceptional customer service to all patrons while managing the sale of merchandise, maintaining the golf shop environment, and overseeing the check-in procedures for golfing activities. This position is integral to fulfilling the mission and values of Erin Hills.

Classification

Full-Time Seasonal, Hourly, Non-Exempt

Key Responsibilities

  1. Facilitate a swift and efficient check-in process utilizing the Point-of-Sale System.
  2. Ensure accurate guest information and education through the Point-of-Sale system.
  3. Maintain an organized and tidy golf shop by ensuring all merchandise is displayed properly, with staff trained in proper folding techniques.
  4. Acquire comprehensive knowledge of all products and services available in the golf shop.
  5. Keep the golf shop clean by performing daily cleaning tasks such as sweeping, dusting, and sanitizing all fixtures.
  6. Accurately process all transactions and manage daily accounting responsibilities.
  7. Promptly notify a supervisor of any discrepancies or concerns regarding daily operations.
  8. Perform any additional duties as assigned.

Physical Requirements

This role requires physical dexterity, including bending, stretching, reaching, holding, and carrying items. Candidates must be able to lift up to 50 lbs and be capable of walking, sitting, or standing for extended periods, up to 8 hours a day. The ability to work efficiently at a desk or computer for similar durations is also necessary.

Personal Qualifications

Candidates should possess genuine customer service skills, be self-motivated, punctual, and detail-oriented. A professional appearance is expected while on duty, including adherence to uniform standards. Previous experience in the golf course or club industry is preferred.

Reports to:

Buyer / Assistant Golf & Lodging Manager



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