Patient Access Representative IV

3 weeks ago


Los Angeles, California, United States Cedars-Sinai Full time
Job Summary

Cedars-Sinai is seeking a highly skilled Patient Access Representative IV to join our team. As a subject-matter expert, you will be responsible for facilitating patient access to our medical center and securing demographic and financial patient registration information.

Key Responsibilities
  • Perform all admissions activities for pre-admit and face-to-face registration of patients presenting to Registration for treatment.
  • Obtain financial clearance and determines patient's correct financial classification.
  • Perform insurance verification electronically, telephonically, or product website use on all government and non-government accounts.
  • Perform proper system search to secure a medical record number or assign a new one without duplication.
  • Demonstrate excellent patient interviewing skills and interact with patients and perform job duties with sensitivity and attention to the patient population(s) being served.
  • Independently handle inquiries and escalate issues and follow through to resolution with appropriate notification to management.
  • Demonstrate collection skills and able to determine and explain patient financial obligation (deductibles) and collect funds.
  • Interact with physicians and specialty departments to assure accurate intake of information required for registration and account adjustments.
  • Demonstrate proficiency regarding navigation and entering patient and financial information in the hospital ADT system and associated systems.
Requirements
  • High School Diploma/GED
  • Bachelor's Degree in Hospital Administration or equivalent preferred
  • Four (4) years of experience in healthcare related field, preferably within the department or within the Cedars-Sinai system required
  • Certified Healthcare Access Associate (CHAA) required upon hire
About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. We are committed to delivering exceptional patient care and advancing the field of medicine through innovative research and education.



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