Patient Access Representative

2 days ago


Los Angeles, California, United States Prospect Medical Holdings Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Los Angeles Community Hospital. As a Patient Access Representative, you will play a critical role in ensuring the efficient and orderly admission of all inpatients and outpatients.

Key Responsibilities
  • Registers all patients according to department procedures
  • Completes all necessary admission forms accurately and thoroughly
  • Verifies patient information and ensures accuracy
  • Prepares patients' financial folders and distributes copies to appropriate departments
  • Ensures each account is billable and pre-certification requirements are met
  • Contacts physicians' offices to obtain required pre-admission information
  • Explains hospital policies regarding payment of service and collects payments
  • Requests identification cards and insurance cards during the admission process
  • Verifies insurance coverage and eligibility
  • Ensures each patient receives an identification bracelet upon admission
Requirements
  • Two years of admitting office and/or PBX operator experience
  • High School Diploma or GED
  • Basic understanding of medical terminology
  • Excellent written and verbal communication skills in English
  • Strong time management skills and ability to multitask
  • Computer literacy and proficiency
  • Ability to demonstrate customer service skills
About Us

Los Angeles Community Hospital has been taking care of generations of east Los Angeles families. We offer quality, compassionate healthcare accessible to everybody. Our 130-bed, acute care hospital provides a wide range of medical programs and services, including cardiology, internal medicine, and surgical services.



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