Enterprise Account Manager
3 days ago
We're a leading provider of cyber insurance and security services, dedicated to helping middle to large market enterprises achieve cyber resilience. With a team of experts from the US military and intelligence communities, we've established ourselves as a trusted partner for businesses looking to mitigate cyber risk. If you're a skilled Enterprise Account Manager looking for a new challenge, we'd love to hear from you.
As an Enterprise Account Manager, you'll be responsible for building and maintaining strong relationships with key clients, understanding their needs, and strategizing to drive long-term value and loyalty. This role requires a blend of communication and problem-solving skills to deliver exceptional service and achieve business objectives.
Key Responsibilities:
- Proactively engage with customers to understand their goals, challenges, and feedback.
- Develop and execute Customer Success strategies to maximize retention, expansion, and satisfaction among our client base.
- Serve as the primary point of contact for assigned accounts, building trusted advisor relationships with key stakeholders.
Qualifications:
- 3-5 years of experience in customer success with a proven track record of driving customer satisfaction & retention.
- Experience with cyber security preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport, influence others, and negotiate effectively.
What We Offer:
Competitive salary range: $120,000 - $150,000 per year
We offer a dynamic work environment, flexible schedules, family paid leave, and comprehensive benefits package.
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