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Salesforce Administrator

2 months ago

Columbia, South Carolina, United States Focused HR Solutions Full time

About the Role

We are seeking a skilled Salesforce Administrator to join our client's team in Columbia, SC. This is a 12+ month project where you will play a vital role in maintaining, enhancing, and integrating the Salesforce platform.

Your Responsibilities

  • Manage user accounts, profiles, and permission sets, ensuring secure access and adherence to best practices.
  • Oversee sandbox environments for development and testing, collaborating with developers on code updates.
  • Monitor workflow queues and promptly address any issues that arise.
  • Collaborate on configuring and maintaining external integrations with AWS Connect, ServiceNow, and Azure AD to ensure seamless data flow.
  • Set up and maintain identity providers, focusing on Azure AD, for secure access within Salesforce.
  • Maintain detailed documentation of Salesforce configurations and provide user support as needed.

Required Skills

  • Salesforce Administrator certification (e.g., Salesforce Certified Administrator).
  • 5+ years of experience as a Salesforce Administrator with a strong focus on maintenance.
  • Excellent problem-solving abilities, attention to detail, and strong communication skills.

Preferred Skills

  • Hands-on experience creating and managing Salesforce sandbox environments.
  • Proficiency in promoting code updates across different environments.
  • Familiarity with AWS Connect, ServiceNow, and Azure AD integrations.

Education & Certifications

  • Bachelor's degree in IT, computer science, or a related field plus 5+ years of IT experience.
  • Relevant experience can substitute for a degree.