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Training and Development Director
1 month ago
2020 Search Partners is seeking an experienced Training and Development Manager to join our team. As a key member of our organization, you will be responsible for designing, implementing, and evaluating training programs that drive employee development and retention.
Key Responsibilities:- Develop and deliver training programs that meet the needs of field technicians and service business personnel.
- Create engaging and effective training materials, including e-learning modules, workshops, and job aids.
- Lead the development of comprehensive onboarding programs to improve retention rates, particularly for employees in their first 12 months.
- Collaborate with HR and management teams to identify and address retention challenges.
- Deliver training sessions in various formats, ensuring content is delivered effectively and consistently.
- Develop metrics and assessment tools to measure training program effectiveness and make data-driven recommendations for improvement.
- Partner with stakeholders to align training initiatives with organizational goals and priorities.
- Bachelor's Degree in Human Resources, Education, Business Administration, or a related field.
- Minimum 5 years of experience in training and leadership development, with a strong background in designing and delivering training programs.
- Demonstrated experience in service-oriented businesses, particularly those with field technicians or similar roles.
- Proven experience in developing and implementing successful onboarding programs.
- Strong leadership and interpersonal skills, with the ability to inspire and motivate others.
- Ability to think strategically and align training initiatives with broader business objectives.
- Strong analytical skills to assess training needs and make data-driven decisions.
- Excellent written and verbal communication skills.
- Ability to thrive in a dynamic and fast-paced environment.
- Demonstrated ability to collaborate effectively with cross-functional teams.
- Meaningful compensation package, including base salary, performance bonus, PTO, 401K with company match, and comprehensive medical benefits.
- Hybrid work schedule (3 days in the office, 2 days work from home).
- Opportunity to work with a reputable executive and professional search firm.
