Center Director
3 days ago
About the Role:
The Center Director is a key leadership position responsible for driving the success of our Sylvan Learning Center in Monroe. As a Center Director, you will be the face of our organization, responsible for delivering exceptional customer experiences, achieving sales and marketing goals, and ensuring the overall growth and profitability of the Center.
Key Responsibilities:
- Develop and execute customer-centric strategies to drive sales and revenue growth
- Lead and manage a team of educators and support staff to deliver high-quality educational services
- Collaborate with the Director of Education to ensure instructional excellence and compliance with Sylvan standards
- Manage marketing and sales activities to drive new enrollments and customer retention
- Monitor and analyze business metrics and financial statements to inform decision-making
- Develop and maintain relationships with schools, community organizations, and other stakeholders to promote the Center's services
Requirements:
- 4-year degree required
- Minimum 2 years of customer service experience; retail sales experience preferred
- Experience using Microsoft Office and other standard business applications
- Strong customer service, interpersonal, and communication skills
- Proven sales skills with a strong sense of urgency
- Ability to track and interpret business metrics and financial statements
What We Offer:
Competitive hourly rate: $20-$25/hour DOE
Flexible schedule: approximately 3-6 PM, Monday to Thursday
Opportunity to work in a dynamic and growing organization
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