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Account Manager

1 month ago

Memphis, Tennessee, United States Swift Transportation Full time
Job Summary

We are seeking a highly skilled Account Manager to join our team at Swift Transportation. As an Account Manager, you will be responsible for providing exceptional customer service to high exposure or major account(s). You will work closely with internal departments to achieve territorial balance of capacity and freight while maintaining high service levels.

Key Responsibilities
  • Lead and solicit business from a specific or assigned number of customers by utilizing daily available capacity.
  • Serve as an extension of Sales to expand business revenue.
  • Manage territorial balance of capacity and freight while achieving high service levels.
  • Maintain knowledge of customer contractual requirements.
  • Create monthly reports regarding service levels for customers and participate in service-oriented conference calls.
Requirements
  • 2+ years' experience in Customer Service or Sales required.
  • Previous experience in transportation preferred.
  • Bachelor's degree or equivalent combination of education and/or experience required.
  • Ability to set priorities and work in a fast-paced team environment.
  • Ability to adapt to changing priorities.

At Swift Transportation, we value our employees and strive to create a safe and respectful work environment. We offer a comprehensive benefits package, opportunities for professional growth, and a commitment to excellence.