Employee Benefits Account Manager

4 weeks ago


Memphis, Tennessee, United States APR Full time
Job Title: Employee Benefits Account Manager

We are seeking a highly skilled Employee Benefits Account Manager to join our team at APR. The successful candidate will be responsible for managing client relationships, developing and maintaining strong technical knowledge of employee benefit lines of coverage and rating, and providing exceptional customer service.

Key Responsibilities:
  • Develop and maintain working relationships with clients, producers, and employees
  • Maintain up-to-date knowledge of various carriers' rating plans and programs
  • Manage daily contact with Employee Benefits clients, including visiting clients, handling service requests, and coordinating renewals
  • Work with underwriters to place coverage and resolve claims issues
Requirements:
  • 3-5 years of health insurance and ancillary products experience
  • TN Life and Health Insurance License
  • Requires 3-5 years' experience working for an insurance agency, TPA, medical practice, or insurance carrier
  • Prefer experience in employee group benefits managing a book of business, or managing and resolving claims issues, or working in medical practice managing/resolving billing and claims issues
  • Knowledgeable in Health Savings Accounts, Health Reimbursement Accounts, Flexible Spending Accounts, COBRA, ERISA, and various DOL guidelines
  • Provide back-office support to clients for enrollments, product knowledge, benefit inquiries, claims issues, and other requests
  • Maintain relationships with insurance carriers' reps and client relationships in multiple agency management and Ben-Admin systems
  • Proficient in Microsoft products and excellent communication skills to develop and maintain favorable relationships with clients

APR is an equal opportunity employer and welcomes applications from diverse candidates. All submissions are considered confidential. Please email your application to mnugent@aprcareers.com.



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