Regional Operations Manager

2 weeks ago

South Bend, Indiana, United States Dungarvin Full time
Company Overview

Dungarvin is dedicated to supporting individuals facing various challenges, including intellectual disabilities, developmental disabilities, physical disabilities, autism, and mental health diagnoses. We focus on personalized care practices to empower those we serve, enabling them to pursue their aspirations while providing guidance for meaningful choices and active care as needed.

Benefits and Perks:
  • Comprehensive Medical, Vision, and Dental Insurance for Full-Time employees
  • Additional Supplemental Insurance options
  • Flexible Spending Accounts and Health Savings Accounts for Full-Time employees
  • Pet Insurance for your furry companions
  • Life Insurance coverage
  • 401 K plan with a 3% employer match after one year
  • Accrual of Paid Time Off for employees working 40 hours per week
  • Opportunity to donate Paid Time Off to colleagues
  • Potential for career Growth and Development
  • Employee Referral Program with rewards
  • Scheduled salary increases
  • Access to Employee Assistance Program
  • Reimbursement for Mileage
  • Possibility for Job mobility within Dungarvin's operations across multiple states
  • Discounts with major national brands
  • Pay Active feature allowing access to 50% of earned pay before the scheduled payday
  • Dedicated training department offering paid training sessions
Role Overview

The Regional Operations Manager position involves overseeing and managing a designated segment of the organization, ensuring the delivery of high-quality services and support to vendors, individuals served, and other stakeholders. In this capacity, the Regional Operations Manager will lead Extensive Support Needs (ESN) sites in multiple locations.

Key Responsibilities:
  • Supervise managers and staff, overseeing recruitment, orientation, training, and performance evaluations
  • Provide guidance to program staff through program directors/coordinators
  • Play a pivotal role in establishing and implementing organizational philosophy, policies, and procedures
  • Ensure compliance with licensing and regulatory standards
  • Coordinate staff training on various standards and regulations
  • Manage and supervise all personnel within the designated area
  • Participate in developing a comprehensive training program
  • Contribute to survey processes and compliance
  • Share budgetary responsibilities with senior leaders
  • Foster a positive and professional work environment
  • Facilitate Individual Support Plan (ISP) development and team meetings
  • Monitor behavioral programs and individual rights
  • Ensure effective communication among team members
  • Oversee staff interactions and community involvement of individuals served
  • Maintain homes' appearance, safety, and upkeep
  • Provide recommendations on organizational policies and procedures
  • Represent the company in State or National Committees
Working Hours:
  • Flexibility required, including on-call availability during weekends and non-standard hours
Qualifications:

Desired Qualifications:
  • Bachelor's degree in human services or a related field
  • At least 5 years of experience supporting individuals with intellectual or developmental disabilities
  • Over 5 years of supervisory experience
  • Strong decision-making and communication skills, responsibility, flexibility, and prior supervisory experience
Additional Details

At Dungarvin, we value diversity and inclusivity as integral parts of our organization's strength. Together, we strive to create an inclusive environment that supports both our team members and the individuals we serve. Dungarvin is committed to affirmative action and equal opportunities.

All candidate information will be handled confidentially in accordance with EEO guidelines.

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