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Hotel Front Desk Associate

2 months ago

Plano, Texas, United States Gulf Coast Hotel Management, Inc. Full time

Hotel Front Desk Associate Job Summary

We are seeking a highly motivated and customer-focused Hotel Front Desk Associate to join our team at Gulf Coast Hotel Management, Inc. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:

  • Check guests in and out of the hotel, ensuring accurate and efficient processing of reservations
  • Manage guest requests and resolve any issues that may arise during their stay
  • Provide information and recommendations to guests on hotel amenities, services, and local attractions
  • Maintain a clean and organized front desk area, ensuring a welcoming environment for guests

Requirements:

  • Excellent communication and interpersonal skills, with a strong focus on customer service
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail
  • Basic computer skills and knowledge of hotel management systems
  • Ability to work a variety of shifts, including evenings, weekends, and holidays

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development
  • A competitive salary and benefits package, including medical, dental, and vision insurance
  • A free meal or snack during your shift, and access to our employee discount program

About Us:

Gulf Coast Hotel Management, Inc. is a dynamic and growing employer, committed to providing a friendly and supportive environment for our team members. We are proud to be part of the ECHO Suites Extended Stay By Wyndham hotel brand, and we are excited to welcome a new team member to our family.