Customer Experience Specialist

1 week ago


Wilmington, North Carolina, United States Fulton Financial Full time

We are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Fulton Financial.

This is a full-time career opportunity (approximately 40 hours per week) based out of our financial centers in Arundel and Howard County, MD. The estimated salary for this position is $55,000 - $80,000 per year, depending on experience.

About the Job:

We require flexibility to travel to various financial centers in the market as needed. Must be available to work varying shifts, including weekends and holidays.

Key Responsibilities:

  • Provide exceptional customer service and support to clients
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to achieve business objectives
  • Stay up-to-date on industry trends and developments to ensure best-in-class customer experience

Benefits:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement savings plan with company match
  • A dynamic and supportive work environment
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