Retail Customer Experience Specialist
3 weeks ago
Job Description
">- We are seeking a Retail Sales Associate to join our team at Express Arundel Mills.
- The ideal candidate will have excellent customer service skills, be able to work well in a team environment, and maintain a clean and organized sales floor.
Key Responsibilities
">- Maintain a safe and inviting store environment by keeping the sales floor, checkout, fitting room, and stock room clean and organized.
- Follow company policies and procedures to ensure the safety of all associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a great customer experience by processing transactions quickly and accurately, resolving customer service-related issues, and promoting credit and loyalty member programs.
Requirements
">- Education: High School or Equivalent
- Years of Experience: 0-2 years of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Meets physical requirements
Benefits
">- Medical, pharmacy, dental, and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
Estimated Salary Range: $15.00 - $19.50
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