Perfect Fit Customer Experience Specialist
3 days ago
About David's Bridal: We're a leading wedding destination, dedicated to helping couples find their perfect fit. Our team is passionate about delivering exceptional customer experiences and creating unforgettable moments.
The Job: As an Alterations Customer Service Representative, you'll be part of our team that makes this happen. You'll welcome and service customers, make appointments, answer phones, press garments, and ensure items are ready for pickups.
Your Responsibilities:
- Welcome customers with genuine enthusiasm and communicate clearly.
- Manage customer flow and deliver a five-star customer experience.
- Prepare, welcome, meet needs, and be there for customers.
- Press, steam, and spot clean merchandise.
- Follow quality control guidelines and inspect garments.
- Build long-term relationships to meet and exceed customer satisfaction and loyalty.
- Support inventory management and process special orders, pick-ups, and first-quality standards.
- Support cash wrap behaviors and process transactions accurately.
What We Offer: Enjoy a competitive salary, $12-$12.50 per hour, plus benefits including team bonus, dayforce wallet, generous team member discount, vision care, supplemental insurances, 401K program, identity theft protection, home and auto insurance discounts, mobile discounts, legal benefits, and pet insurance.
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