Account Services Associate Specialist
3 days ago
TalentBurst is seeking a highly skilled Account Services Associate Specialist to provide administrative support for routine back-office tasks. The ideal candidate will have extensive proficiency in customer service and be able to handle situations that require adaptation of response or extensive research.
Key Responsibilities- Provide administrative support for routine back-office tasks, including client support processing, researching customer deposit and loan-related questions/problems, and performing miscellaneous customer and account maintenance.
- Work under general supervision with latitude for independent judgment, requiring advanced problem-solving skills and the ability to make recommendations.
- Manage and escalate problem tickets in the problem ticket system, and lead conference calls with clients, formulating meeting agendas and following up on issues or questions arising from the meeting.
- Identify and recommend changes to procedures, and complete service level reporting.
- Assist in scheduling, delegating duties to team members, including time tracking administration, and work on assignments that are moderately difficult, requiring judgment in resolving issues or making recommendations.
- Four or more years of experience in a call center or customer service-related position in a service industry, with at least one year in a senior level position.
- One or more years of financial services experience is preferable.
- General knowledge of banking principles, operations, and processes, as well as strong PC skills with basic knowledge of Microsoft Office applications.
- Excellent data entry skills, customer service skills, and verbal and written communication skills.
- Ability to work independently on problem tickets within the client problem ticket solution, and maintain confidentiality and carry out assignments that are sensitive in nature.
-
Account Services Coordinator
1 day ago
Canton, Massachusetts, United States Insight Global Full timeJob SummaryAs an Account Services Specialist at Insight Global, you will play a vital role in providing administrative support for routine back-office tasks. Your primary responsibility will be to ensure compliance with work group and client-specific procedures to guarantee adherence to service level agreements.Key ResponsibilitiesCompliance and Adherence:...
-
Provider Relations Account Specialist
2 weeks ago
Canton, Massachusetts, United States Point32Health Full timeAbout UsPoint32Health stands as a premier organization in health and wellness, dedicated to enhancing the personalized healthcare journey for individuals within our communities. Building on the esteemed legacy of our founding entities, Tufts Health Plan and Harvard Pilgrim Health Care, we utilize our extensive experience to empower individuals in achieving...
-
Senior Accounting Specialist
1 week ago
Canton, Massachusetts, United States DXL Group Full timeAt DXL Group, we prioritize finding the right match for our team. Our commitment to employee development is reflected in our training programs and our philosophy of promoting from within. We are a dynamic team dedicated to providing a unique experience that allows Big + Tall individuals to express their style freely.Every team member has a voice and the...
-
Senior Accounting Specialist
2 weeks ago
Canton, Massachusetts, United States DXL Group Full timeAt DXL Group, we prioritize finding the right match for our team members. Our commitment to employee development is reflected in our extensive training programs and our philosophy of promoting from within. We are a dynamic team dedicated to providing a unique experience that allows Big + Tall individuals to express their style freely.Every team member has a...
-
Senior Accounting Specialist
1 week ago
Canton, Massachusetts, United States DXL Group Full timeAt DXL Group, we prioritize finding the right match for our team. Our commitment to our employees includes comprehensive training and development programs, fostering a culture where anyone can lead and grow. We are a dynamic team dedicated to providing a unique experience that allows Big + Tall individuals to express their style freely.Every team member is...
-
Canton, Massachusetts, United States Organogenesis Full timeRemote Customer Service Account SpecialistCompany: OrganogenesisJob Category: Customer ServiceAt Organogenesis, we are committed to fostering exceptional talent and providing unique career opportunities. Join our team where you can grow both professionally and personally while contributing to our mission of Empowering Healing. We offer a comprehensive...
-
Customer Service Specialist
1 week ago
Canton, Massachusetts, United States Boston Mutual Life Insurance Company Full timeJob OverviewAt Boston Mutual Life Insurance Company, we pride ourselves on our commitment to excellence in customer service. Every employee who engages with our clients and partners embodies the core values of our brand and service philosophy. We are all representatives of our brand, and our actions and words are significant. We share a unified service...
-
Custodial Services Associate
2 weeks ago
Canton, Massachusetts, United States The Salvation Army Eastern Territory Full timePosition Overview:Custodial Services AssociateOrganization: The Salvation Army Eastern TerritoryLocation: Not specifiedThe Salvation Army Eastern Territory is in search of a dedicated full-time Custodial Services Associate to fulfill a 35-hour work week. The primary responsibilities of this role encompass a variety of cleaning tasks aimed at maintaining a...
-
Custodial Services Associate
1 week ago
Canton, Massachusetts, United States The Salvation Army Eastern Territory Full timePosition Overview:Role: Custodial Services AssociateOrganization: The Salvation Army Eastern TerritoryThe Custodial Services Associate plays a vital role in maintaining the cleanliness and overall presentation of the facility. This position involves a full-time commitment, focusing on a variety of cleaning tasks essential for guest satisfaction and...
-
Custodial Services Associate
1 week ago
Canton, Massachusetts, United States The Salvation Army Eastern Territory Full timePosition Overview:Role: Custodial Services AssociateOrganization: The Salvation Army Eastern TerritoryThe Custodial Services Associate is responsible for maintaining cleanliness and orderliness within the facility. This role encompasses a variety of tasks aimed at ensuring a welcoming environment for guests and staff alike.Key Responsibilities:Perform...
-
Bilingual Customer Service Specialist
2 weeks ago
Canton, Massachusetts, United States Boston Mutual Full timeOverviewAt Boston Mutual, we pride ourselves on our commitment to providing exceptional service to our policyholders, producers, and associates. Every employee embodies our brand principles and service philosophy, acting as a brand ambassador in every interaction.Core ValuesWe stand **_FOR_** the following principles that distinguish us in the life insurance...
-
Assembly Production Specialist
12 hours ago
Canton, Massachusetts, United States Kelly Services, Inc. Full timeAbout the RoleWe are seeking a skilled Assembly Production Specialist to join our team at Kelly Services, Inc.Key ResponsibilitiesAssemble and load/unload parts with precision and accuracyWork collaboratively with a dedicated team to assemble a variety of mechanical productsRead and interpret blueprints to ensure accurate assemblyOperate hand and power tools...
-
IT Support Specialist II
2 weeks ago
Canton, Massachusetts, United States Westinghouse Electric Company Full timeIT Support Specialist II - Contract to PermanentLocation: Jefferson, LAAre you passionate about contributing to a forward-thinking organization dedicated to delivering sustainable energy solutions? At Westinghouse Electric Company, we value our workforce as our greatest asset and are committed to attracting and retaining top talent while fostering an...
-
Sales Support Specialist
2 weeks ago
Canton, Massachusetts, United States Del Monte Fresh Produce Company NA Inc Full timeJob OverviewPosition Objective:The Sales Support Specialist plays a crucial role in assisting the Sales Department by delivering exceptional customer service and operational support. This position involves addressing sales-related inquiries, processing new orders, tracking shipments, and managing customer accounts. The specialist will ensure that all credits...
-
Customer Service Specialist
2 weeks ago
Canton, Massachusetts, United States Boston Mutual Life Insurance Company Full timePosition OverviewThe role of the Telephone Representative is crucial in ensuring that our clients receive exceptional service and support. At Boston Mutual Life Insurance Company, we pride ourselves on being ambassadors of our brand, committed to delivering a superior customer experience.Key ResponsibilitiesManage a variety of customer service inquiries and...
-
Customer Service Associate
2 weeks ago
Canton, Massachusetts, United States Ignyte AI Full timeJob OverviewPosition Summary:The Member Services Representative, under the guidance of the Call Center Supervisor, plays a pivotal role in delivering precise and comprehensive explanations of Tufts Health Plan (Tufts HP) benefits, claims procedures, eligibility criteria, and enrollment guidelines to members, employers, and internal stakeholders. This role...
-
Customer Service Specialist
2 weeks ago
Canton, Massachusetts, United States Boston Mutual Life Insurance Company Full timeJob OverviewThe Telephone Representative plays a crucial role in our commitment to delivering exceptional service to our clients and partners. At Boston Mutual Life Insurance Company, we pride ourselves on being brand ambassadors, ensuring that every interaction reflects our core values and service philosophy.Core Values:We are dedicated to being a...
-
Project Coordination Specialist
2 weeks ago
Canton, Massachusetts, United States Sika Full timeThe Project Coordination Specialist will oversee the complete lifecycle of customer purchase orders for Sika Roofing products and services, ensuring seamless processing, shipment, and fulfillment. This role is pivotal in delivering exceptional customer service, functioning as both an account manager and project manager for our esteemed clientele....
-
Account Sales Executive
1 week ago
Canton, Massachusetts, United States Martignetti Companies Full timeJob OverviewPosition Summary: The Sales Representative is accountable for driving all sales initiatives and achieving targets within designated accounts. This role involves cultivating business relationships with assigned clients and overseeing the execution of marketing and promotional activities. A Sales Representative acts as a business leader and...
-
Parts Logistics Specialist
1 week ago
Canton, Massachusetts, United States FM Generator Full timeOverview:The Parts Logistics Specialist plays a crucial role in the Parts Department by ensuring the effective procurement and distribution of components to support operational efficiency and customer satisfaction. This position is vital for achieving organizational profitability and service delivery goals.Key Responsibilities:Reporting to the Parts Manager,...