Sales Support Specialist

1 week ago


Stafford, United States Continental Disc Corporation Full time
Job Overview

Continental Disc Corporation, LLC ("CDC") is a leader in the design and manufacturing of safety-critical solutions that safeguard pressure-containing vessels from potential failures. With a strong presence in the industry for over 55 years, CDC is renowned for its exceptional quality and reliability, serving a diverse clientele across various sectors including chemicals, oil and gas, pharmaceuticals, and aerospace.

The Inside Sales Representative plays a crucial role in assisting the Regional Sales Manager within a specified territory, contributing to the achievement of overall sales objectives. This position also involves delivering exemplary customer service to clients and manufacturer representatives.

Key Responsibilities

  • Serve as a primary resource for customers and manufacturer's representatives, ensuring effective customer service, product selection, and technical assistance.
  • Manage customer inquiries by interpreting specifications and preparing accurate quotations.
  • Timely follow-up on outstanding quotes to ensure customer satisfaction.
  • Conduct contract reviews, demonstrating knowledge of terms, conditions, and pricing structures.
  • Process credit and returned material authorizations (RMA).
  • Prepare competitive quotations, including sizing and pricing analysis.
  • Collaborate with the Regional Sales Manager to maintain updated information regarding customer activities.
  • Perform additional tasks as required based on workload and business needs.

Qualifications

  • Proficient in computer systems, including CPQ and ERP software, as well as Microsoft Office Suite.
  • Strong mathematical skills and problem-solving abilities, with a proven track record of effective follow-up.
  • Excellent reading comprehension and communication skills, both written and verbal.
  • Familiarity with mechanical equipment and processes, along with exceptional organizational skills.
  • Preferred experience in sales related to pressure relief products, process equipment, or related services.

Education and Experience

  • Associate's degree in Business, Science, or a related field is preferred.
  • A minimum of 2 years of sales experience in mechanical applications, particularly in environments utilizing manufacturer representatives.

Benefits

CDC offers a comprehensive benefits package including Medical, Dental, Vision, FSA, and a 401K plan with matching contributions from day one. Additional benefits include an Employee Assistance Program, Short and Long-Term Disability, Life Insurance options, and various wellness programs.

Equal Opportunity Employer

CDC is committed to fostering a diverse and inclusive workplace and does not discriminate in employment decisions based on race, religion, color, national origin, gender identity, age, disability, veteran status, or any other protected status.



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