Customer Service Administration Specialist

4 days ago


Memphis, Tennessee, United States City of Memphis Tennessee Full time

**Job Summary**

As a key member of the City of Memphis Tennessee team, the Customer Service Administration Specialist will provide exceptional customer service, administrative support, and data maintenance duties. This role serves as a liaison to all internal and external customers, ensuring seamless communication and resolution of customer inquiries.

**Key Responsibilities:**

  • Provide advanced customer service to internal and external customers
  • Offer administrative support to the assigned division, including data maintenance and record-keeping
  • Serve as a liaison to internal and external customers, ensuring effective communication and resolution of customer inquiries
  • Collaborate with division staff to resolve customer issues and improve customer satisfaction

**Requirements:**

  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other software applications


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