Customer Service and Administrative Support Specialist

3 days ago


Memphis, Tennessee, United States City of Memphis Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Administration Specialist to join our team at the City of Memphis. This role will provide advanced customer service, administrative support, and data maintenance duties, serving as a liaison to internal and external customers.

Key Responsibilities
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist City employees, citizens, and external agencies with information on services provided by the Division.
  • Coordinate and schedule appointments, meetings, conferences, and events, ensuring seamless communication and logistics.
  • Prepare and process various documentation, including check requisitions, accounts payable check requests, bids, contracts, and legal notices.
  • Monitor and update the manager on the status of various projects and procedures.
  • Represent the Division at meetings and communicate specific information as instructed by the manager.
  • Compile, prepare, and distribute meeting minutes, reports, and presentations.
Requirements
  • High school graduate or equivalent and five (5) years of administrative office support, computer application, and/or customer service experience.
  • Experience communicating detailed information to the public and working with Microsoft Office Applications and Oracle software.
  • Ability to establish residence within Shelby County within six (6) months from date of employment.
What We Offer

The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities.



  • Memphis, Tennessee, United States City of Memphis Tennessee Full time

    **Job Summary**As a key member of the City of Memphis Tennessee team, the Customer Service Administration Specialist will provide exceptional customer service, administrative support, and data maintenance duties. This role serves as a liaison to all internal and external customers, ensuring seamless communication and resolution of customer inquiries.**Key...


  • Memphis, Tennessee, United States Shelby County Full time

    Job SummaryShelby County is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our department, including performing a variety of clerical and administrative duties.Key ResponsibilitiesProcess and enter data...


  • Memphis, Tennessee, United States Old Dominion Freight Full time

    Administrative Support SpecialistOld Dominion Freight Line, Inc. is seeking a highly skilled Administrative Support Specialist to join our team. As a key member of our Service Center team, you will provide administrative support to our staff, ensuring the smooth operation of our daily activities.Responsibilities:* Provide administrative support to service...


  • Memphis, Tennessee, United States MINACT Full time

    Job Summary:We are seeking an experienced Administrative Support Specialist to join our team at MINACT. As an Administrative Support Specialist, you will provide administrative support to the Operations Director and CDSS Department, ensuring the smooth operation of our business.Key Responsibilities:Provide administrative support to the Operations Director...


  • Memphis, Tennessee, United States Metropolitan Inter-Faith Assoc Full time

    Job OverviewMission of Metropolitan Inter-Faith Association: To empower vulnerable seniors and families in distress through impactful programs. Our vision is to foster community unity through service, guided by our core values of inclusivity, integrity, individual empowerment, community service, and a balance between humanitarian efforts and sound business...


  • Memphis, Tennessee, United States DHL International GmbH Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at DHL International GmbH. As an Executive Assistant to the General Manager, you will provide administrative and clerical support, including the management of personnel records.Key Responsibilities:Provide administrative and clerical support...


  • Memphis, Tennessee, United States Correll Insurance Group Full time

    Job OverviewCorrell Insurance Group is seeking a dedicated and professional Administrative Support Specialist to join our team. This full-time position is essential for ensuring smooth operations within our office.Position Summary:The selected candidate will be responsible for managing inquiries and providing essential information to clients and stakeholders...


  • Memphis, Tennessee, United States Royal Furniture Company Full time

    Position OverviewAt Royal Furniture Company, we pride ourselves on delivering exceptional value in furniture, appliances, and mattresses. As a family-owned business since 1946, we have cultivated a legacy of quality and service that continues to thrive under our third generation of leadership.We are currently seeking an Administrative Support Specialist to...


  • Memphis, Tennessee, United States Personnel Services Unlimited Full time

    Job Title: Administrative Support SpecialistAre you interested in becoming a vital part of a thriving organization? Personnel Services Unlimited is seeking an Administrative Support Specialist to enhance our team. This position offers flexibility in work hours, allowing for both full-time and part-time opportunities.Key Responsibilities:Efficiently manage...


  • Memphis, Tennessee, United States MINACT Full time

    Administrative Support Role at MINACTWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at MINACT. As an Administrative Support Specialist, you will provide administrative assistance to the Operations Director and CDSS Department, ensuring seamless day-to-day operations.Key Responsibilities:Perform a...


  • Memphis, Tennessee, United States Fourroux Prosthetics Full time

    Position OverviewA leading prosthetic facility is seeking a full-time, committed, and personable Administrative Support Specialist. The ideal candidate should possess strong organizational abilities and the capacity to handle multiple tasks efficiently in a fast-paced medical environment. Previous experience with medical insurance is highly desirable. The...


  • Memphis, Tennessee, United States Industry-Leading Manufacturer Full time

    Job SummaryThe Administrative Support Specialist plays a vital role in supporting the Human Resources Department at our Industry-Leading Manufacturer. This position assumes responsibilities beyond general administrative tasks, acting as a key contributor to the team.Key Responsibilities:Manage various administrative tasks to support human resources...


  • Memphis, Tennessee, United States HireQuest Direct Full time

    Job OverviewWe are in search of an Administrative Support Specialist to enhance our team. In this role, you will undertake clerical and administrative duties that contribute to the overall success of the organization.Key Responsibilities:Compose formal communications and various documentsOrganize and coordinate appointments and eventsWelcome and assist...


  • Memphis, Tennessee, United States Baptist Memorial Full time

    Job Summary:The Customer Service Coordinator will play a vital role in supporting the sales and client services department at Baptist Memorial Health Care. This position will be responsible for coordinating business functions, generating reports, communicating with clients, and resolving problems.Key Responsibilities:Provide direction and leadership in...


  • Memphis, Tennessee, United States University of Tennessee Full time

    Administrative Associate Job DescriptionAt the University of Tennessee, we are seeking a highly skilled and detail-oriented Administrative Associate to join our team. This role will provide administrative support to our programs and services, ensuring seamless operations and exceptional customer service.Key Responsibilities:Provide administrative assistance...


  • Memphis, Tennessee, United States Baptist Memorial Healthcare Corporation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Clerical Support Specialist to provide administrative support to various University areas. As a key member of our team, you will be responsible for providing exceptional customer service, performing clerical tasks, and assisting with the development and implementation of University...


  • Memphis, Tennessee, United States Baptist Memorial Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at Baptist Memorial Health Care. As a key member of our Customer Service department, you will be responsible for providing exceptional customer service to patients, insurance companies, and other stakeholders.Key ResponsibilitiesHandle customer...


  • Memphis, Tennessee, United States BRAMCO GROUP Full time

    Job SummaryBRAMCO GROUP is seeking a highly motivated and experienced Customer Support Specialist to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers, identifying their needs, and providing solutions to drive sales growth and customer satisfaction.Key...


  • Memphis, Tennessee, United States Abacus Full time

    Job Overview: We are seeking a dedicated individual to provide essential administrative and clerical support within our organization.Key Responsibilities:Manage incoming phone calls and direct them appropriately.Welcome and assist visitors to ensure a positive experience.Handle the receipt and distribution of mail and packages.Execute general office tasks...


  • Memphis, Tennessee, United States IDEXX Laboratories Full time

    About the RoleWe are seeking a highly motivated and organized Customer Support Specialist to join our team at IDEXX Laboratories. As a key member of our customer support team, you will be the first point of contact between our company and our customers, providing exceptional support and service to ensure their needs are met.Key ResponsibilitiesAct as a...