Community Manager

3 days ago


Phoenix, Arizona, United States AAM LLC Full time
Job Summary

We are seeking a highly skilled and experienced Community Manager to join our team at AAM LLC. As an Onsite General Manager, you will be responsible for providing exceptional community management and customer service to our designated onsite community.

Key Responsibilities
  • Manage the business of the association to maintain property values, foster positive owner/resident relations, and quality of life for all Association members.
  • Develop a strong working relationship with community board members, committee members, and owners.
  • Recommend and implement procedures to ensure compliance with federal, state, and local laws regarding community association management and state disclosure requirements for resale buyers.
  • Perform community tours, track community non-compliance issues, send appropriate notices, and follow established fine and collection policies.
  • Manage architectural control process, ensuring compliance with established Design Guidelines and policies for Design Review.
  • Plan, organize, and assist the Board in conducting Board and annual membership meetings, prepare and provide board packages, and provide required notification of meetings.
  • Review monthly financials, submit A/P to the management company, establish, draft, execute, and supervise community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices.
  • Secure competitive contract bids, present comparative bid reviews, supervise and ensure compliance of all executed contract terms and conditions, and oversee community and contractor liability insurance requirements.
  • Supervise on-site association staff, chair staff meetings, communicate and coordinate management activities.
  • Review incident reports, respond, and implement timely solutions accordingly.
Requirements
  • High School or better.
  • 3 years of experience as an HOA Community Manager, encompassing customer service, problem-solving, seeking harmony and defusing conflict, working with knowledge and enforcement of Governing Documents, contract administration, vendor management, meeting facilitation with boards of directors and/or business partners, in-depth knowledge of budgets, financial administration, and general accounting, preferably in the HOA industry.
  • Valid driver's license.
Preferred Qualifications
  • PCAM, CMCA, CAAM certifications.


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