Cisco Unified Communications Manager

1 week ago


Phoenix, Arizona, United States Diverse Lynx Full time

Job Overview:

Diverse Lynx LLC is seeking a highly skilled Cisco Unified Communications Manager to join our team. As a key member of our organization, you will be responsible for designing, implementing, and maintaining Cisco Unified Communications solutions.

Key Responsibilities:

  • Design and implement Cisco Unified Communications solutions to meet the needs of our clients.
  • Collaborate with IT staff, business partners, and vendors to ensure seamless integration and deployment of telecommunications systems.
  • Manage and maintain Cisco Call Manager in a contact center environment, ensuring high levels of performance and reliability.
  • Analyze and solve technical problems independently, utilizing your expertise in Cisco telecommunications systems.
  • Develop and maintain standardized documentation and engineering tools to support the implementation and maintenance of our telecommunications systems.
  • Provide system administration and end-user support for Cisco VoIP/UCCE environments.
  • Stay up-to-date with the latest developments in Cisco Unified Communications solutions and technologies.

Requirements:

  • Hands-on experience managing and administering Cisco Call Manager in a contact center environment.
  • Technical background in managing, maintaining, deploying, and troubleshooting Cisco telecommunications systems.
  • System administration and end-user support experience in Cisco VoIP/UCCE environments.
  • Knowledge of the Microsoft suite of office productivity applications.
  • Excellent communication and collaboration skills.

About Diverse Lynx LLC:

Diverse Lynx LLC is an Equal Employment Opportunity employer. We value and support diversity at all organizational levels and are committed to creating an inclusive work environment. We evaluate all applicants based on their abilities, competence, and proven capability to perform the role's functions.



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