Bilingual Customer Support Specialist
2 weeks ago
Bilingual Customer Support Specialist
Job Category: Customer Service
Job Details:
Description:
We are seeking enthusiastic Bilingual (English/Spanish) professionals to join our vibrant call center team. As a representative, you will embody our brand values, ensuring that every customer enjoys a premium and memorable experience.
Key Responsibilities:
- Demonstrate a strong commitment to assisting customers and take initiative to resolve their inquiries.
- Utilize probing questions to identify the underlying issues and provide effective solutions.
- Employ customer relationship management tools to investigate inquiries and log customer interactions.
- Handle incoming customer inquiries through various channels including phone, email, and text, while maintaining accurate records in internal systems.
- Stay informed about product offerings to provide top-tier service.
- Maintain a positive demeanor and bring energy to the workplace daily.
- Exhibit a solid attendance record and collaborate effectively with team members.
Qualifications:
- Exceptional interpersonal and verbal communication skills, with a clear and articulate speaking style.
- Ability to convey complex processes in a simple, step-by-step manner to customers over the phone.
- Proficient in multitasking, including reading, typing, and navigating applications while engaging with customers.
- Effective communication skills with customers, management, and colleagues.
- Proven oral and written communication skills in both English and Spanish are essential.
Salary & Benefits:
- Pay: $13.50 per hour plus monthly incentives.
- Paid time off.
- 401k plan with company matching.
- Comprehensive medical, dental, and vision plans.
- Employee referral bonuses.
- Discounts on employee tickets.
- Programs for employee recognition and rewards.
The compensation package for this role includes a competitive base salary with opportunities for hourly increases based on performance and tenure. After a specified period of employment, you will be eligible for a comprehensive benefits package that includes medical, dental, vision, and personal time off. Additional benefits such as short/long term disability, life insurance, and a 401K plan will also be available after a designated duration of employment.
Inktel is proud to be an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.
-
Bilingual Customer Support Specialist
2 weeks ago
Miami, United States TEAM Concepts Full timeJoin our dynamic team at TEAM Concepts as a Bilingual Customer Support Specialist!We are seeking a dedicated individual who can provide exceptional service in both English and Spanish. Your role will be crucial in ensuring customer satisfaction and fostering positive relationships.Key Responsibilities:1. Uphold a friendly, understanding, and professional...
-
Bilingual Customer Support Specialist
2 weeks ago
Miami, Florida, United States Fast Transport Associates Inc Full timeJob OverviewWe are seeking a dedicated Bilingual Customer Support Specialist to join our dynamic team at Fast Transport Associates Inc. This role is essential in ensuring our clients receive outstanding service and support.Key Responsibilities- Must be authorized to work in the U.S.- Proficiency in both English and Spanish is required.- Preference will be...
-
Bilingual Customer Support Specialist
2 weeks ago
Miami, United States Randstad Full timeAre you passionate about providing exceptional customer service and administrative support? We are excited to present an opportunity for a Bilingual Customer Support Specialist position at Randstad. This role is perfect for individuals who thrive in a dynamic office environment and are eager to contribute to a successful team.Salary: $18 - $20 per hourShift:...
-
Miami, United States South Shore Consulting Group Full timeAbout Us:South Shore Consulting Group is a forward-thinking B2B consulting firm committed to empowering businesses to reach their objectives through expert strategies, exceptional service, and innovative solutions. We take pride in our client-focused methodology and our capability to foster growth and success for our clients across diverse sectors.Job...
-
Bilingual Customer Support Specialist
1 week ago
Miami Gardens, Florida, United States Travel Incorporated Full timeJoin Our Team as a Bilingual Customer Support Specialist!Are you proficient in French and passionate about delivering exceptional customer service? We invite you to explore an exciting opportunity with Travel Incorporated.About the Role:This entry-level position in our Contact Center focuses on managing inbound communications and providing expert travel...
-
Bilingual Support Specialist
2 weeks ago
Miami, Florida, United States TS FITNESS Full timeJob OverviewPosition SummaryThe Bilingual Customer Service Representative will play a vital role in delivering outstanding bilingual (Spanish/English) support and administrative assistance to our members. This position involves addressing customer inquiries via phone, aiding field employees with contract-related concerns, and providing valuable feedback to...
-
Bilingual Client Support Specialist
2 weeks ago
Miami, United States Automatic Data Processing Full timeJoin Our Team as a Bilingual Customer Service ProfessionalCompany Overview: Automatic Data Processing (ADP) is a leading provider of human capital management solutions. We are committed to delivering exceptional service to our clients and their employees.Position Summary: We are seeking dedicated bilingual Associate Client Support Consultants who are...
-
Bilingual Customer Care Specialist
2 weeks ago
Miami, Florida, United States Aksa Power Generation USA Full timeJob OverviewPosition Summary: The Bilingual Customer Care Specialist will cultivate and maintain strong relationships with clients, facilitating the collection of valuable feedback regarding the quality of the company's offerings.This role encompasses assisting clients in troubleshooting issues related to their purchased products or services. Building robust...
-
Bilingual Client Support Specialist
2 weeks ago
Miami, Florida, United States Miami Insurance Brokers Full timeJob OverviewWe are looking for an entry-level Bilingual Client Support Specialist to contribute to the operational efficiency of our organization. This role involves performing various clerical and administrative tasks that are essential for the success of our insurance services.Key Responsibilities:Compose formal communications and documentationMonitor and...
-
Bilingual Client Support Specialist
7 days ago
Miami, Florida, United States TS FITNESS Full timeJob OverviewPosition SummaryThe Bilingual Customer Service Representative will play a crucial role in delivering outstanding bilingual (Spanish/English) support and administrative assistance to our clientele. This position involves addressing customer inquiries via phone, aiding field employees with contract-related matters, and providing valuable feedback...
-
Bilingual Client Support Specialist
7 days ago
Miami, Florida, United States TS FITNESS Full timeJob OverviewThe Bilingual Customer Service Representative will play a crucial role in delivering outstanding bilingual (Spanish/English) support and administrative assistance to our members. This position involves addressing customer inquiries via phone, aiding field employees with contract-related concerns, and providing valuable feedback to enhance the...
-
Customer Service Representative
3 months ago
Miami, United States Morgan White Group Full timeJob DescriptionJob DescriptionMorgan White Group in Coral Gables, Florida is actively seeking a sociable and full-time Customer Service Representative (Bilingual) to answer all questions and concerns related to health or dental insurance. Are you passionate about serving your community with exceptional customer service? Do you value quality assistance to...
-
Bilingual Technical Customer Service Specialist
2 weeks ago
Miami, United States Real Time Technologies, LLC Full time $18Job DescriptionJob DescriptionGet to Know Us BetterRT² offers the most flexible cutting-edge Retail Management Solutions that encompass sales,inventory management, frontline employee management and engagement, payments, businessintelligence, and digital automation tools for the wireless industry. We support Fortune 500companies, unify their customer...
-
Bilingual Customer Support Manager
2 months ago
Miami, United States USA Windows and Doors Full timeJob DescriptionJob DescriptionCompany: Energy Efficient Impact Windows and Doors-Established Home Improvement Company focused on energy-efficient Impact Windows and DoorsPosition: Call Center Bilingual ManagerRequired Skills: •Strong Effective bilingual Spanish/English telephone sales skills •Exceptional consultative skills, ability to articulate,...
-
Bilingual Client Relations Specialist
2 weeks ago
Miami, United States South Shore Consulting Group Full timeSouth Shore Consulting Group is seeking a Bilingual Client Relations Specialist to join our dynamic team. This role is pivotal in fostering strong connections between our organization and our valued clients. As a Bilingual Client Relations Specialist, you will be instrumental in building and nurturing long-lasting relationships with customers, with a strong...
-
Technical Customer Support Specialist
2 weeks ago
Miami, United States Aroma360 Full timeAroma360 is a distinguished Scent Marketing and Branding firm dedicated to delivering premium essential oil-based scenting solutions to clients globally. As a comprehensive scent service provider, Aroma360 supports clients from initial concept through to strategic execution, all while emphasizing outstanding customer care throughout the process. Aroma360 is...
-
Customer Support Specialist
2 weeks ago
Miami, Florida, United States Consulting Advantage Ltd Full timePosition OverviewWe are looking for motivated and customer-oriented individuals to fill the role of Customer Support Specialist. If you possess exceptional communication abilities and a genuine desire to assist clients, we encourage you to consider this opportunity.As a Customer Support Specialist, you will be essential in delivering outstanding service by...
-
Bilingual Customer Service Representative
1 month ago
Miami, United States Florida One Insurance Full timeJob DescriptionJob DescriptionAre you bilingual and passionate about providing top-notch customer service? Imagine working in a dynamic environment where every day brings new challenges and opportunities to assist clients in their time of need. As a Full Time Bilingual Customer Service Representative at Florida One Insurance, you will have the chance to...
-
Customer Support Specialist
2 weeks ago
Miami, Florida, United States Ways Were Go Full timeJob OverviewPosition: Customer Support SpecialistType of Employment: Full-TimeLocation: RemoteJob Summary:As a Customer Support Specialist, you will serve as the main point of contact for clients, addressing their inquiries, resolving concerns, and delivering outstanding service.You will operate in a fast-paced customer service environment, managing both...
-
Customer Support Specialist
7 days ago
Miami, Florida, United States Ways Were Go Full timeJob OverviewPosition: Customer Support SpecialistEmployment Type: Full-TimeSummary:As a Customer Support Specialist, you will serve as the main contact for clients, addressing their inquiries, resolving concerns, and delivering outstanding service.You will operate in a vibrant service center atmosphere, managing both incoming and outgoing communications,...