Sea Logistics Customer Care Specialist
5 days ago
Job Summary:
Kuehne+Nagel is seeking a highly skilled Customer Care Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients.
Key Responsibilities:
- Assist customers with inquiries and issues regarding shipments and logistics
- Maintain accurate records of customer interactions and transactions
- Coordinate with various departments to ensure timely resolution of customer concerns
- Provide exceptional customer service through phone, email, and chat support
- Collaborate with team members to improve overall customer satisfaction
- Stay up-to-date on company policies and procedures to provide accurate information to customers
Requirements:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to work effectively in a team environment
About Kuehne+Nagel:
Kuehne+Nagel is a leading global logistics company that provides innovative and reliable supply chain solutions to our customers. We are committed to delivering exceptional service and building long-term relationships with our clients.
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Miami, United States Kuehne Nagel Full timeWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Miami site is looking for a new Customer Care Specialist, Export to join our Sea Logistics team. Your Role Our Sea logistics business unit is on a mission to ensure every client leaves with a smile. As a Customer Care Specialist,...
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