IT Support Specialist
1 month ago
We are seeking a skilled IT Technician to join our team at NPAworldwide. As a key member of our support team, you will be responsible for delivering top-notch technical support to our clients.
Key Responsibilities:
- Provide multi-channel support to clients, including phone, email, and in-person assistance
- Manage and troubleshoot a wide range of technical issues, from hardware and software installations to operating system problems
- Set up new users and assist with logins across multiple platforms
- Adhere to company policies and standards in-store and on-site
Requirements:
- Strong communication skills with technical and non-technical audiences
- Hands-on experience with computer hardware assembly and repair
- Ability to juggle multiple tasks in a fast-paced setting
- Team player with strong relationships with colleagues and clients
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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