IT Support Specialist

4 days ago


Syracuse, New York, United States ModusLights Technologies Full time
Job Title: Mid-Level IT Support

Job Summary:
ModusLights Technologies is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing timely and effective technical support to end-users via various channels (e.g., email, phone, in-person) for hardware, software, and network-related issues.

Key Responsibilities:
Track, prioritize, and resolve IT incidents and service requests using our ticketing system, ensuring that all issues are resolved within established service level agreements (SLAs).
Diagnose and resolve technical issues related to desktops, laptops, mobile devices, printers, and other hardware/software components.
Create, modify, and deactivate user accounts in various systems (e.g., Active Directory, email, applications) as per company policies.
Install, configure, and update software applications and operating systems on end-user devices.
Assist in the procurement of IT hardware and maintain accurate inventory records.
Ensure that all systems and devices are compliant with company security policies and assist in implementing security best practices.
Work closely with other IT team members and departments to implement and support IT solutions.

Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Minimum of 3 above years proven experience in providing IT support in a professional environment.
Proficient in Windows and/or macOS operating systems.
Familiarity with Microsoft Office Suite and other common business applications.
Basic networking knowledge (e.g., TCP/IP, DNS, DHCP).
Experience with troubleshooting hardware and software issues.
Ability to analyze and resolve complex technical issues independently.

How to Apply:
Qualified and Interested candidates can forward their CVs to using the job title as the subject of the mail.

  • Syracuse, New York, United States HealthCare Support Full time

    LPN/LVN Job Opportunity with HealthCare SupportWe are seeking a skilled LPN/LVN to join our team at HealthCare Support. As a LPN/LVN, you will play a vital role in providing high-quality patient care and support in a dynamic healthcare environment.Benefits of Working with HealthCare SupportImmediate enrollment in health insuranceDental insuranceLife...

  • IT Support Specialist

    2 months ago


    Syracuse, New York, United States Usherwood Office Technology Full time

    {"title": "IT Support Specialist", "content": "Job SummaryUsherwood Office Technology is seeking an IT Support Specialist to join our team. As a key member of our support team, you will provide technical assistance to our clients, resolving issues with computer hardware, software, and mobile devices.Key ResponsibilitiesRespond to service tickets and provide...

  • IT Support Specialist

    4 weeks ago


    Syracuse, New York, United States Living Mulch Full time

    Job Title: IT Support SpecialistJob Summary: Living Mulch, a certified minority-owned business, is seeking an IT Support Specialist to handle the disconnection, transportation, and reconnection of IT systems during a significant contract involving the relocation of two New York municipal departments.Responsibilities:Disconnect, transport, and reconnect IT...


  • Syracuse, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    Job Title: Student Support SpecialistCoordinated Care Services, Inc. (CCSI) is seeking a dedicated and compassionate Student Support Specialist to join our team. As a Student Support Specialist, you will play a vital role in providing essential services to at-risk students within a school district.Key Responsibilities:Conduct school-based assessments and...

  • Support Specialist

    1 week ago


    Syracuse, New York, United States Home , Inc. Full time

    Job Summary:Home, Inc. is seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a vital role in assisting individuals with disabilities to lead self-directed lives and contribute to their communities.Key Responsibilities: Maximize the development of skills and behaviors necessary for individuals to...


  • Syracuse, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    {"title": "Family Support Specialist", "description": "Job SummaryCoordinated Care Services, Inc. (CCSI) is seeking a Family Support Specialist to join our team. As a Family Support Specialist, you will work with families and youth to provide support and connect them with community and school-based services.Key ResponsibilitiesAssess the needs of clients and...


  • Syracuse, New York, United States CCSI INC Full time

    Family Support SpecialistCCSI INC is seeking a Family Support Specialist to join our team. As a Family Support Specialist, you will provide short-term support to youth and their families who face significant mental health challenges.You will assess the needs of the clients you serve, advocating for services and assisting youth and their families in accessing...


  • Syracuse, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    Job Title: Family Support SpecialistCoordinated Care Services, Inc. (CCSI) is seeking a Family Support Specialist to join our team. As a Family Support Specialist, you will work directly with families, schools, and community partners to provide essential support services to youth and their families.Key Responsibilities:Collaborate with families, schools, and...


  • Syracuse, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    Job Title: Family/School Support SpecialistCoordinated Care Services, Inc. (CCSI) is seeking a highly skilled Family/School Support Specialist to join our team. As a Family/School Support Specialist, you will play a critical role in providing support to youth and their families who face significant mental health challenges.Key Responsibilities:Collaborate...


  • Syracuse, New York, United States Living Mulch Full time

    Job DescriptionLiving Mulch is seeking an IT Support Specialist to handle the disconnection, transportation, and reconnection of IT systems for a significant contract involving the relocation of two New York municipal departments.Responsibilities:Disconnect, transport, and reconnect IT systems.Ensure minimal downtime during the move.Address any IT issues...


  • Syracuse, New York, United States Syracuse City School District Full time

    Job Title: Education Support SpecialistJob Summary: We are seeking a dedicated and compassionate Education Support Specialist to join our team at the Syracuse City School District. As an Education Support Specialist, you will provide instructional services to students under the general supervision of a licensed or certified teacher.Key Responsibilities:Work...


  • Syracuse, New York, United States NPAworldwide Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled and customer-focused individual to provide comprehensive technical support and training to our diverse user base. As a Technical Support Specialist, you will be responsible for maintaining and troubleshooting various audio, video, and presentation systems used in our...

  • Support Specialist

    1 week ago


    Syracuse, New York, United States Liberty Resources Full time

    Support Individuals with Intellectual and Developmental DisabilitiesLiberty Resources is a leading human service agency dedicated to providing person-centered services that enrich the lives of individuals with intellectual and developmental disabilities. We are seeking a compassionate and dedicated Support Specialist to join our team.Key...


  • Syracuse, New York, United States The Rockridge Group Full time

    Job Title: Administrative/Operational Support SpecialistAt The Rockridge Group, we are seeking a highly organized and detail-oriented Administrative/Operational Support Specialist to join our team. This role will provide critical support to our operations team, ensuring seamless day-to-day operations and contributing to the success of our organization.Key...


  • Syracuse, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    {"title": "Family Support Specialist", "description": "Job SummaryCoordinated Care Services, Inc. (CCSI) is seeking a Family Support Specialist to join our team. In this role, you will work directly with families, schools, and community partners to identify and remove barriers to student success.Key ResponsibilitiesCollaborate with families and schools to...


  • Syracuse, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    Job Title: Family/School Support SpecialistCoordinated Care Services, Inc. (CCSI) is seeking a Family/School Support Specialist to join our team. This role will provide essential support to youth and their families who face significant mental health challenges.Key Responsibilities:Collaborate with partners to support family-led goals and coordination of...

  • IT Support Specialist

    1 month ago


    Syracuse, New York, United States ModusLights Technologies Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at ModusLights Technologies. As a key member of our IT department, you will provide timely and effective technical support to end-users via various channels, ensuring that all issues are resolved within established service level agreements (SLAs).Key ResponsibilitiesProvide technical...


  • Syracuse, New York, United States Integrated Dermatology Full time

    Job SummaryIntegrated Dermatology is seeking a skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our medical staff in a fast-paced dermatology practice.Key ResponsibilitiesEscort patients to exam rooms and assist medical providers with exams...

  • IT Support Specialist

    3 weeks ago


    Syracuse, New York, United States ModusLights Technologies Full time

    Job Title: Mid-Level IT SupportAt ModusLights Technologies, we are seeking a skilled and experienced IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing timely and effective technical support to our end-users via various channels.Key Responsibilities:Provide technical support to end-users via...

  • IT Support Specialist

    1 month ago


    Syracuse, New York, United States ModusLights Technologies Full time

    Job DescriptionAs a skilled IT Support Specialist at ModusLights Technologies, you will be responsible for providing timely and effective technical support to end-users via various channels, including email, phone, and in-person, for hardware, software, and network-related issues.You will track, prioritize, and resolve IT incidents and service requests using...