Technical Support Specialist

1 day ago


Syracuse, New York, United States Bluefors Full time
Job Title: Technical Support Specialist

The Technical Support Specialist is a key member of our IT team, responsible for ensuring the smooth operation of our computer systems, networks, and servers. This role requires a strong technical background, excellent problem-solving skills, and the ability to provide top-notch support to our internal users.

Key Responsibilities:
  • Install, configure, and maintain computer systems, servers, networks, and peripherals.
  • Monitor system performance, troubleshoot issues, and ensure system availability and reliability.
  • Manage user accounts, permissions, and security settings.
  • Perform regular system backups and implement disaster recovery plans.
  • Collaborate with IT teams and vendors to resolve technical issues and implement system upgrades and enhancements.
  • Evaluate and recommend hardware, software, and network technologies to improve system performance and security.
  • Develop and maintain documentation of system configurations, procedures, and troubleshooting guides.
  • Ensure compliance with organizational policies and industry best practices.
  • Provide technical support and assistance to end users, including training and guidance.
  • Stay up to date with emerging technologies and industry trends.
Requirements:
  • Bachelor's Degree or equivalent required.
  • Minimum of three years' experience as a System Administrator, Level 2 Help Desk Support, or similar role.
  • Relevant certifications, such as Microsoft Certified System Administrator (MCSA) or CompTIA Server+, are a plus.
Benefits:

Bluefors offers a generous benefits package including health, dental, vision, 401K, long and short-term disability, life, training, tuition reimbursement, and Paid Time Off (PTO).

This role does not offer sponsorship for work authorization.

Bluefors Cryocooler Technologies, Inc. is an Equal Opportunity Employer.



  • Syracuse, New York, United States Bluefors Full time

    Job Title: Technical Support SpecialistBluefors is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our internal users, ensuring the smooth operation of our computer systems, servers, and networks.Key Responsibilities:Install,...


  • Syracuse, New York, United States NPAworldwide Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled and customer-focused individual to provide comprehensive technical support and training to our diverse user base. As a Technical Support Specialist, you will be responsible for maintaining and troubleshooting various audio, video, and presentation systems used in our...


  • Syracuse, New York, United States ISSI Tech Pros Full time

    {"h1": "Technical Support Specialist", "p": "At ISSI Tech Pros, we are seeking a skilled and customer-focused individual to provide comprehensive technical support and training to our diverse user base. Key Responsibilities: ","ul": [{"li": "Maintain and troubleshoot a variety of audio, video, and presentation systems used in our facilities"}, {"li":...


  • Syracuse, New York, United States Bluefors Cryocooler Technologies, Inc. Full time

    Job SummaryThe Technical Support Specialist is a key member of our IT team, responsible for ensuring the smooth operation of our computer systems, networks, and servers. This role requires a strong technical background, excellent problem-solving skills, and the ability to provide top-notch support to our internal users.Key ResponsibilitiesInstall, configure,...


  • Syracuse, New York, United States BAE Systems USA Full time

    Job DescriptionBAE Systems USA is seeking a skilled Tech Supp Analyst I to provide technical support to our engineering staff and managers. The ideal candidate will have knowledge of CAD tools, such as Creo Parametric, AutoCAD, NX, and Solidworks, and be able to provide software installations, configuration setups, performance analysis, and problem-solving...


  • Syracuse, New York, United States Usherwood Office Technology Full time

    JOB OVERVIEW: The IT Support Technician plays a vital role within the Usherwood team, delivering assistance for all managed IT clients. As a Microsoft Gold Partner, this position addresses a variety of user support needs, ranging from hardware malfunctions to software application challenges. PRIMARY DUTIES: Manage service requests submitted by clients...


  • Syracuse, New York, United States Usherwood Office Technology Full time

    JOB OVERVIEW: The IT Support Analyst plays a vital role within Usherwood Office Technology, delivering assistance to our managed IT clientele. As a recognized Microsoft Gold Partner, this position addresses a variety of IT challenges, ranging from hardware malfunctions to software applications and mobile device support. POSITION DETAILS: Manage service...


  • Syracuse, New York, United States Usherwood Office Technology Full time

    JOB OVERVIEW: The IT Support Analyst plays a crucial role within the Usherwood team, delivering assistance to all managed IT clients. As a recognized Microsoft Gold Partner, this position addresses a variety of IT challenges, ranging from hardware malfunctions to software applications and mobile device support. KEY DUTIES: Manage service requests submitted...


  • Syracuse, New York, United States Usherwood Office Technology Full time

    JOB OVERVIEW: The IT Support Analyst plays a crucial role within Usherwood Office Technology, delivering assistance to our managed IT clientele. As a recognized Microsoft Gold Partner, this position addresses a variety of user-related IT issues, ranging from hardware malfunctions to software inquiries. WORK ENVIRONMENT: This position is office-based in a...

  • IT Support Specialist

    1 month ago


    Syracuse, New York, United States Usherwood Office Technology Full time

    {"title": "IT Support Specialist", "content": "Job SummaryUsherwood Office Technology is seeking an IT Support Specialist to join our team. As a key member of our support team, you will provide technical assistance to our clients, resolving issues with computer hardware, software, and mobile devices.Key ResponsibilitiesRespond to service tickets and provide...


  • Syracuse, New York, United States Best Buy Full time

    Be the First Point of Contact for ClientsAs a Geek Squad Agent at Best Buy, you will be the initial point of contact for clients, responsible for the check-in and check-out experience of client devices. Your role will involve asking the right questions, listening to client needs, taking detailed notes, and partnering with Advanced Repair Agents to fully...

  • IT Support Specialist

    3 weeks ago


    Syracuse, New York, United States Living Mulch Full time

    Job Title: IT Support SpecialistJob Summary: Living Mulch, a certified minority-owned business, is seeking an IT Support Specialist to handle the disconnection, transportation, and reconnection of IT systems during a significant contract involving the relocation of two New York municipal departments.Responsibilities:Disconnect, transport, and reconnect IT...

  • IT Support Specialist

    1 month ago


    Syracuse, New York, United States ModusLights Technologies Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at ModusLights Technologies. As a key member of our IT department, you will provide timely and effective technical support to end-users via various channels, ensuring that all issues are resolved within established service level agreements (SLAs).Key ResponsibilitiesProvide technical...


  • Syracuse, New York, United States Hanford Pharmaceuticals Full time

    Job SummaryWe are seeking a highly skilled Technical Training Specialist to join our team at Hanford Pharmaceuticals. As a Technical Training Specialist, you will be responsible for designing, developing, and delivering training programs to ensure compliance with regulatory requirements and industry standards.Key Responsibilities:Develop and implement...


  • Syracuse, New York, United States ModusLights Technologies Full time

    Job Title: Mid-Level IT SupportAt ModusLights Technologies, we are seeking a skilled and experienced IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing timely and effective technical support to our end-users via various channels.Key Responsibilities:Provide technical support to end-users via...

  • IT Support Specialist

    3 weeks ago


    Syracuse, New York, United States ModusLights Technologies Full time

    Job DescriptionAs a skilled IT Support Specialist at ModusLights Technologies, you will be responsible for providing timely and effective technical support to end-users via various channels, including email, phone, and in-person, for hardware, software, and network-related issues.You will track, prioritize, and resolve IT incidents and service requests using...


  • Syracuse, New York, United States BAE Systems USA Full time

    Job DescriptionBAE Systems USA is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will provide technical support to mechanical, manufacturing, and optical engineering staff and their managers.Key Responsibilities:Provide software installations, software configuration setups, performance analysis,...


  • Syracuse, New York, United States BAE Systems USA Full time

    Job Title: Tech Supp Analyst IBAE Systems USA is seeking a skilled Technical Support Analyst I to provide technical assistance to mechanical, manufacturing, and optical engineering staff and their managers.Key Responsibilities:Provide technical support for CAD tools, including Creo Parametric, AutoCAD, NX, and Solidworks.Install and configure software...


  • Syracuse, New York, United States Verizon Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Fiber Support team as a Fiber Support Specialist. As a key member of our team, you will be responsible for providing exceptional technical support and customer service to our Fios customers.Key ResponsibilitiesAnswer incoming calls from customers with order inquiries...


  • Syracuse, New York, United States Verizon Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Fiber Support team as a Fiber Support Specialist. As a key member of our team, you will be responsible for providing exceptional technical support and customer service to our Fios customers.Key ResponsibilitiesAnswer incoming calls from customers with order inquiries...