Part Time Patient Services Specialist

20 hours ago


Gastonia, North Carolina, United States OrthoCarolina Full time

Job Summary

OrthoCarolina is seeking a highly skilled and detail-oriented Part Time Patient Services Specialist to join our team. As a key member of our Orthopedic Urgent Care team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities

  • Greet patients and prepare necessary forms for their visit
  • Collect and verify patient information, including demographic and insurance details
  • Enter patient information into our electronic medical records system
  • Answer incoming phone calls and direct calls to the appropriate team member
  • Perform cashier duties, including posting charges and collecting co-payments
  • Follow established procedures for releasing medical information and completing FMLA/disability forms

Requirements

  • High school graduate or equivalent required; associate or bachelor's degree preferred
  • Minimum one year of experience in a medical clinic setting
  • Excellent customer service and computer skills
  • Working knowledge of insurance and medical terminology

Benefits

  • Medical, dental, and vision insurance
  • Health savings account
  • Life insurance
  • Voluntary supplemental life insurance
  • Critical illness, accident, and hospital indemnity insurance
  • Short-term and long-term disability insurance
  • 401(k) and ROTH retirement plan
  • Employer 401(k) safe harbor and profit-sharing plan
  • 529 savings plan
  • Employee assistance program
  • Voluntary wellness program
  • Tuition reimbursement
  • Voluntary legal plan and identity theft protection

About OrthoCarolina

OrthoCarolina is one of the nation's leading independent academic orthopedics practices, serving North and South Carolina and the Southeast since 1922. We provide compassionate and comprehensive musculoskeletal care, including operative and non-operative care, diagnostic imaging, and rehabilitative therapy. Our physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation.



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