Part Time Patient Services Representative

21 hours ago


Gastonia, North Carolina, United States OrthoCarolina Full time
About OrthoCarolina

At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote an environment of teamwork throughout the organization.

Job Summary

We are currently seeking a Part Time Patient Services Representative to join our Orthopedic Urgent Care team. This position is benefit eligible working 20 hours (5 shifts) per week. Shifts are either Monday-Friday 5:30pm-9:00pm and Saturdays and Sundays from 10:00am to 2:00pm.

Key Responsibilities
  • Prepares paperwork necessary for patient visits.
  • Answers incoming phone calls and directs calls, makes appointments, performs cashier duties as directed including posting of charges.
  • Collects co-payments/co-insurance and balances due.
  • Follows the process for release of medical information and FMLA/disability forms completion as requested.
Benefits
  • Medical, Dental, Vision Insurance
  • Health Savings Account
  • Life Insurance
  • Voluntary Supplemental Life
  • Voluntary Critical Illness/Accident/Hospital Indemnity
  • Short Term/Long Term Disability Insurance
  • 401(k)/ROTH Retirement Plan
  • Employer 401(k) Safe Harbor
  • 401(k) Profit Sharing Plan
  • 529 Savings Plan
  • Employee Assistance Program
  • Voluntary Wellness Program
  • Tuition Reimbursement
  • Voluntary Legal Plan/Identity Theft
About the Role

This role is ideal for individuals who are passionate about delivering exceptional patient care and are looking for a challenging and rewarding career opportunity. As a Part Time Patient Services Representative, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our patients.

Requirements
  • High school graduate
  • Associate or bachelor's degree preferred
  • Prefer minimum of one year experience in medical clinic setting
  • Good customer and computer skills and working knowledge of insurance
  • Knowledge of medical terminology preferred


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