National Operations Manager

7 days ago


Northbrook, Illinois, United States Vending Coast Full time
About the Role

We are seeking an experienced Assistant National Director to join our team at Vending Coast, LLC, a leading sales and marketing company. As a key member of our operations team, you will play a crucial role in driving business growth and success.

Key Responsibilities
  • Collaborate closely with our National Project Manager to ensure seamless day-to-day operations and contribute to company-wide initiatives.
  • Review and filter shortlisted applications for potential new hires across the nation, ensuring we attract top talent.
  • Assist in conducting interviews and work closely with senior-level management to make informed hiring decisions.
  • Participate in multi-state work trips as needed to support business growth and expansion.
  • Oversee debt control and ensure company policies are consistently followed.
  • Optimize profits by effectively managing costs and implementing cost-saving measures.
  • Contribute to the hiring process, training, and development of new employees nationwide.
  • Resolve customer issues promptly and professionally to ensure high levels of customer satisfaction.
  • Maintain a management style that aligns with our company's best practices and values.
  • Provide leadership and direction to employees as needed, fostering a positive and productive work environment.
  • Ensure product quality and availability, meeting customer expectations.
  • Assist customers with their inquiries and needs in a timely and professional manner.
  • Ensure a consistent standard of customer service across all touchpoints.
  • Organize employee schedules to ensure optimal productivity and efficiency.
  • Take disciplinary action when necessary, following company policies and procedures.
  • Motivate employees to focus on our company mission and values.
  • Complete tasks assigned by the National Project Manager accurately and efficiently.
  • Develop and analyze reports, interpreting data on revenue, expenses, and competition to inform business decisions.
  • Conduct regular audits to ensure compliance and identify areas for improvement.
Requirements
  • Strong project management and organizational skills, with 2-5 years of experience in the industry or previous management roles.
  • Exceptional time management abilities, including managing multiple calendars and prioritizing tasks.
  • Self-motivated and detail-oriented, with notable experience handling multiple projects and tasks.
  • Good administrative skills, including filing and document organization.
  • Excellent communication skills, including writing, email, and memo creation, interpersonal communication, and customer service.
  • Great active listening skills and ability to build strong relationships with colleagues and customers.
  • Basic computer literacy and troubleshooting abilities.
  • Fast problem-solving abilities and ability to work under pressure.
  • Teamwork and collaboration, with a focus on building a positive and productive work environment.
  • Proficient user of MS Office, particularly MS Excel.
  • BSc/BA in Business Administration or relevant field is a plus.
What We Offer
  • Competitive salary
  • Quarterly bonuses for high performers
  • Career advancement opportunities
  • Health benefits (HRA)
  • 100% travel reimbursement (gas, parking, tolls, lodging, flights)
  • Paid time off (PTO) and paid holidays
  • Casual work environment focused on teamwork
  • Extensive industry and technology training


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