Central Services Coordinator

2 weeks ago


Sarasota, Florida, United States Sarasota County Full time
About the Role

We are seeking a highly skilled and experienced professional to fill the position of Central Services Coordinator at Sarasota County Libraries and Historical Resources. As a key member of our team, you will be responsible for providing day-to-day oversight and operation of Info Central, our staff and system-wide programs.

Key Responsibilities
  • Represent Sarasota County to library users, ensuring prompt and efficient resolution of inquiries with courtesy and respect.
  • Provide leadership and create a work environment that encourages participation and problem-solving.
  • Stay up-to-date with developments, trends, and innovations in libraries.
  • Supervise the Info Central staff, including annual performance appraisals and six-month reviews.
  • Offer assistance at service desks and in other sections.
  • Develop and implement research strategies using library databases and electronic resources.
  • Manage the Unique Management collection program for Sarasota County Library System.
  • Perform Teleforms follow-up and record phone messages.
  • Collaborate with the County Contact Center to edit and create FAQs for the Knowledge Base.
  • Gather usage statistics and complete reports as requested.
  • Oversee proactive assessments of fraud awareness, prevention, detection, and risk mitigation activities.
About the Schedule

This is a full-time position, 40 hours per week, with a varied schedule including some nights and weekends. The location is not currently open on Sundays, but this may change in the future.

About You

To be successful in this role, you will need:

  • A Master's Degree in Library and Information Services or a related field.
  • Two years of related experience, including one year of supervisory experience.
  • A valid Florida Driver's License by the date of hire.

Preferred qualifications include bilingualism in Spanish and additional years of supervisory and library experience.

About Benefits

Sarasota County offers a comprehensive benefits package, including health, dental, and vision insurance, as well as a retirement plan and paid time off.



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