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Office Coordinator

2 months ago

Sarasota, Florida, United States LIGHTSHARE BEHAVIORAL WELLNESS & RECOVERY Full time
Job Overview

MINIMUM REQUIREMENTS:

Preferred experience in managing front desk operations and handling calls through a multi-line telephone system. Proficient computer skills are essential, particularly with Outlook, Microsoft Word, Excel, and PowerPoint. Strong verbal and written communication abilities are mandatory. A minimum of a High School diploma or GED equivalent is required. Familiarity with an electronic medical record system is necessary, with AVATAR being a plus. Bilingual candidates are encouraged to apply.

KEY RESPONSIBILITIES:

  • Assist clients with inquiries, processing, and care coordination.
  • Experience in verifying and entering eligibility details for various insurance providers.
  • Capable of managing a multi-line phone system.
  • Accurately records data and collects co-payments.
  • Supports medical records management, including scanning and auditing tasks.
  • Prepares Credible reports for management.
  • Generates and distributes monthly performance reports.
  • Coordinates central intake scheduling.
  • Exhibits strong computer literacy.
  • Completes all training requirements promptly.
  • Undertakes additional duties and special projects as assigned.

CORE COMPETENCIES:

Dependability:

  • Punctuality in attendance according to organizational policies.
  • Timely completion of documentation and projects.

Flexibility & Initiative:

  • Willingness to take on extra responsibilities and assist team members.
  • Adaptability to work different shifts as needed.
  • Proposes enhancements and improvements to programs.

Team Collaboration:

  • Maintains a cooperative and professional demeanor in all interactions.
  • Participates in required meetings and committees.
  • Open to guidance and feedback from supervisors.

Professional Conduct:

  • Exhibits professionalism in all interactions with colleagues and clients.
  • Respects client privacy and adheres to mandated privacy procedures.
  • Complies with the organization's Code of Ethics and all relevant policies.