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Case Manager

2 months ago

Sarasota, Florida, United States Lutheran Services Florida Full time
About the Role

Lutheran Services Florida (LSF) is seeking a highly skilled and compassionate Case Manager to join our team. As a Case Manager, you will play a vital role in ensuring the well-being and safety of our clients, providing them with the necessary support and resources to thrive.

Key Responsibilities
  • Coordinate direct services for up to 40 wards, including placement, monitoring, and facilitating the provision of medical, social, psychiatric, and financial needs.
  • Visit clients a minimum of one time monthly and monitor the care provided.
  • Prepare initial and annual plans for the court.
  • Maintain client files and case notes.
  • Assess clients for needs, coordinate, facilitate, and monitor services to meet client needs.
  • Assess client needs and arrange for appropriate placement, monitor same.
  • Review and monitor client needs, attend care plans, provide consents for medical treatment, etc.
  • Assist in marshalling assets and applying for benefits on behalf of clients as applicable.
  • Document all client activity.
  • Correspondence relating to the ward's affairs and personal relationships.
  • Advocacy on behalf of all clients.
  • Conduct case conferences with Program Director, Client Assets staff, and other caseworkers as needed.
  • Interact with volunteers of the program.
  • Coordinate with other professionals involved in the continuum of care for all wards.
  • Assume 24-hour emergency call for after hours, to be shared with the Program Director and other caseworkers.
  • May be required to assist the Program Director with community outreach, education, and marketing duties.
  • Other duties as assigned by Program Director.
Requirements
  • Physical Requirements: Spend a significant time out in the field monitoring the needs of assigned cases. Subject to unsanitary homes, physical exertion, and possible physical or verbal abuse from clients. Need to lift some heavy items at times.
  • Work is performed with limited supervision. Case Manager is entrusted and required to communicate confidential and/or sensitive information outside the Agency.
  • Work is performed on a highly independent basis, and it is necessary to make client decisions and to continue to develop new methods and approaches in dealing with clients.
  • Required to drive frequently using own vehicle. Must have Florida Drivers' License, reliable vehicle, and current auto insurance.
  • Education: BA or BS in Social Services, Accounting, or LPN, RN required.
  • Experience: Experience in guardianship preferred. Background in the social services, medical nursing, legal, insurance, or financial field required.
  • Knowledge of community resources and services is helpful.
  • Skills: Self-starter, who can work independently and is unafraid to make decisions. Must be able to seek out supervision and help when needed. Interpersonal, organizational, and problem-solving, written and verbal communication, and time management skills are required along with the ability to transfer knowledge to others.
  • Computer knowledge preferred.
  • Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Adherence to Florida Law including but not limited to statute FS 744.
Why Work for LSF?

LSF offers a wide range of programs across the state of Florida, serving diverse populations in need. Our staff members become part of the LSF community while transforming the lives of those in need. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 403(b) retirement plan with a discretionary employer match. We also offer tuition reimbursement and a generous PTO policy.