Service Advisor

2 weeks ago


West Des Moines, Iowa, United States Jagoconsultants Full time

About the Role:

We are seeking a highly skilled Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities:

  • Manage all service telephone and walk-in enquiries
  • Meet and greet customers, qualify and identify their needs for vehicle drop-off
  • Progress and update the customer throughout the day
  • Discuss and up-sell additional work to the customer
  • Carry out inspections where necessary prior to handover to the customer
  • Deliver outstanding customer satisfaction

About You:

To be successful in this role, you will need to have current experience as a car dealership Service Advisor or above. You will also need to possess excellent customer handling skills, a positive and customer-focused attitude, and a valid driving license.

What We Offer:

We offer a competitive salary package of 25,000-30,000 per year, as well as the opportunity to work with a prestigious brand and develop your career in a dynamic and supportive team.


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