Orthopedic Program Manager

1 week ago


Benton, Arkansas, United States Saline Memorial Hospital Full time
Position Overview

The Orthopedic Program Manager is responsible for overseeing the entire care continuum for patients undergoing joint replacement procedures, from pre-operative assessments through one year post-surgery. This role encompasses Pre-Admission Testing, perioperative services, inpatient care, post-acute recovery, and all related functions within the orthopedic service line, ensuring adherence to evidence-based practices for orthopedic patients.

Key Responsibilities:

  • Lead the coordination between orthopedic surgeons, hospital leadership, and clinical staff, while monitoring program progress and addressing areas needing improvement.
  • Manage all aspects of program operations, including report generation, process enhancement, and patient and provider satisfaction metrics.
  • Collaborate with joint arthroplasty surgeons and anesthesiologists to address the specialized needs of patients.
  • Facilitate an interdisciplinary approach to ensure seamless continuity of care, including utilization management and discharge planning.
  • Develop, assess, and refine the effectiveness of the joint replacement care pathway, making adjustments as necessary.
  • Oversee patient education initiatives, resource management, discharge planning, and continuity of care services.
  • Identify cost-effective strategies and recommend optimal resource utilization while promoting patient self-management.
  • Work with interdisciplinary teams to enhance patient experience and monitor quality of care delivery.
  • Evaluate patient needs in collaboration with Joint Replacement Program Patient Navigators and coordinate with primary care physicians and specialists as needed.
  • Implement care plans in conjunction with physicians, ensuring comprehensive care for joint replacement surgery patients across various providers and disciplines.
  • Act as a liaison with external care providers, including home health services and rehabilitation facilities.
  • Serve as a patient advocate and educator, ensuring patients are informed and empowered to manage their conditions effectively.
  • Participate in the collection and analysis of clinical outcomes and patient satisfaction data.
  • Perform additional duties as assigned by management.

Qualifications:

  • Minimum of five (5) years of clinical experience as a Registered Nurse (RN) or Physical Therapist (PT) is required.
  • Preferred background in orthopedic clinical practice.
  • Current RN or PT licensure in the state is mandatory.
  • BLS certification is required.
  • Graduation from an accredited nursing or physical therapy program is essential.
  • A Bachelor’s degree is preferred.

Core Competencies:

  • Ability to collaborate effectively with physicians, clinic teams, and post-acute care providers.
  • Strong problem-solving and communication skills, both written and verbal.
  • Proven ability to build consensus across multiple departments to achieve desired outcomes.
  • Demonstrated understanding of clinical disciplines and related issues.
  • Commitment to promoting diversity within the workplace.


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