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Orthopedic Program Coordinator

2 months ago

Benton, Arkansas, United States Saline Memorial Hospital Full time
Job Overview

The Orthopedic Program Coordinator plays a pivotal role in overseeing the comprehensive care pathway for patients undergoing joint replacement surgery, starting from the pre-operative phase and extending through the first year post-surgery. This includes collaboration with Pre-Admission Testing, Perioperative Services, inpatient care units, and post-acute services, ensuring adherence to evidence-based practices tailored for orthopedic patients.

Key Responsibilities:

  • Lead the coordination among surgeons, healthcare leadership, and clinical staff, while monitoring program progress and pinpointing areas for improvement.
  • Manage all aspects of program administration, including report generation, quality improvement initiatives, and enhancing patient and provider satisfaction.
  • Collaborate with joint arthroplasty surgeons and anesthesiologists to address the specialized needs of patients.
  • Facilitate an interdisciplinary approach to ensure seamless continuity of care, which encompasses utilization management, discharge planning, and securing necessary authorizations for external services.
  • Develop, assess, and refine the effectiveness of the joint replacement care pathway, making adjustments as required.
  • Oversee patient education initiatives, resource management, discharge processes, and ensure comprehensive care services are provided.
  • Identify cost-effective strategies, recommend optimal resource utilization, and promote self-management among patients.
  • Work with interdisciplinary teams to enhance the patient experience and monitor the quality of care delivered.
  • Evaluate patient needs in collaboration with Joint Replacement Program Patient Navigators, engaging with primary care physicians and specialists to formulate care plans.
  • In partnership with physicians, implement treatment plans by coordinating care episodes for joint replacement patients across various providers and disciplines.
  • Act as a liaison with external care providers, including home health services, rehabilitation facilities, and third-party administrators.
  • Serve as a patient advocate and educator, ensuring patients are informed and empowered to manage their conditions effectively.
  • Participate in the collection and analysis of clinical outcomes and patient satisfaction metrics.
  • Perform additional duties as assigned.

Qualifications:

  • Minimum of five (5) years of clinical experience as a Registered Nurse (RN) or Physical Therapist (PT) is required.
  • Preferred background in orthopedic clinical practice.
  • Current licensure as an RN or PT in the state of Arkansas or a current state compact license is mandatory.
  • Current Basic Life Support (BLS) certification is required.
  • Graduation from an accredited nursing or physical therapy program is essential; a Bachelor’s degree is preferred.

Core Competencies:

  • Ability to collaborate effectively with physicians, clinic teams, and post-acute care providers.
  • Strong problem-solving and communication skills, both written and verbal.
  • Capacity to build consensus across multiple departments to achieve desired outcomes.
  • Demonstrated understanding of clinical disciplines and related issues.
  • Commitment to promoting diversity within the workplace.