Orthopedic Program Coordinator

1 week ago


Benton, Arkansas, United States Saline Memorial Hospital Full time
Job Overview

The Orthopedic Program Coordinator is responsible for overseeing the entire care process for patients undergoing joint replacement surgery, ensuring a seamless experience from pre-operative assessments through to one year post-surgery. This role encompasses collaboration with various departments including Pre-Admission Testing, Perioperative Services, inpatient care, and post-acute rehabilitation, all aimed at enhancing the quality of care for orthopedic patients.

Key Responsibilities:

  • Facilitates communication and coordination among surgeons, healthcare leaders, and clinical staff to monitor program progress and identify improvement areas.
  • Manages all aspects of program operations, including generating reports, enhancing processes, and ensuring high levels of patient and provider satisfaction.
  • Collaborates with orthopedic surgeons and anesthesiologists to address the specialized needs of patients.
  • Coordinates a multidisciplinary approach to ensure continuity of care, including managing utilization, discharge planning, and securing necessary authorizations for external services.
  • Develops and assesses the effectiveness of the joint replacement care pathway, making adjustments as needed.
  • Oversees patient education initiatives, resource management, discharge planning, and the overall continuity of care.
  • Identifies cost-effective strategies and recommends optimal resource utilization while promoting patient self-management.
  • Works with interdisciplinary teams to enhance patient experiences and monitor the quality of care provided.
  • Evaluates patient needs in collaboration with Joint Replacement Program Navigators, engaging with primary care providers and specialists to develop comprehensive care plans.
  • In partnership with physicians, implements treatment plans by coordinating care across various providers and disciplines, ensuring continuity and monitoring outcomes.
  • Acts as a liaison with external care providers, including home health services, rehabilitation facilities, and third-party administrators.
  • Serves as a patient advocate and educator, ensuring patients are well-informed about their conditions and empowered to engage in their care plans. Develops tailored education plans focused on self-management.
  • Participates in the collection and analysis of clinical outcomes and patient satisfaction metrics.
  • Performs additional duties as assigned.

Qualifications:

  • Minimum of five (5) years of clinical experience as a Registered Nurse (RN) or Physical Therapist (PT) is required.
  • Preferred background in orthopedic clinical practice.
  • Current licensure as an RN or PT in Arkansas or a state compact license is required.
  • Current Basic Life Support (BLS) certification is necessary.
  • Graduation from an accredited nursing or physical therapy program is essential; a Bachelor’s degree is preferred.

Core Competencies:

  • Ability to collaborate effectively with physicians, clinic teams, and post-acute care providers.
  • Strong problem-solving and communication skills, both written and verbal.
  • Capacity to build consensus across multiple departments to achieve desired outcomes.
  • Demonstrates understanding and sensitivity to various clinical disciplines and issues.
  • Commitment to promoting diversity within the workplace.


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